Client Testimonials

Quality of the people that you hire.

Ability to follow up on requests or change in care plans immediately.

Excellent caregivers. My mothers team are kind, caring and responsive to her needs. Shelley, Bernadette, Stephanie, and Hailey are all fantastic psw’s and very lovely people. Lucky to have them.

Such great service! Clearly Bernadette and her staff aim to please! We are very happy!!!

Very good service. They accommodated my request on short notice and the care worker, Shahana did a great job!! Thank you!!

Great Customer service ! Someone is always available to address problems . The quality of our PSW is excellent and she does not shy away from doing what is needed to keep my 94 year old mom comfortable. She is also very helpful with chores around the house .

Very responsive to service requests and friendly

Caring personalized and reliable . Professional

WE love mom and dad passed last month. None of us lives close by, and I live in the US. I talk to mom regularly and I'm comforted to know we can rely on Jane! Mom feels secure with her regular visits. I totally depend on NND communication and care!

Quick and professional response

Professional and Friendly

Appreciative of the care and empathy of Bernadette and both caregivers Grace and Ana.

Anne is wonderful my Mum. She is caring, gentle and a very hard worker.

My Mum's caregiver is so wonderful and helpful. I highly recommend Nurse Next Door.

Communication and reliable and quality of staff

Responsivenesses

Very reliable and good communication along with meeting/exceeding expectations was key.

Always cover scheduled shift. Good communication between NND and client/family. Do their best to ensure consistent care/staff. Flexible schedule so as to best meet client needs.

Derroni (please correct the spelling if I have it wrong) and Victoria were absolute angels in every way. They had different strengths which really did compliment my dads care immensely. When ii. Am finally breathe again, I will be happy to write a huge report on how exceptional my entire experience was with your staff, your caregivers and the entire experience. I’m flabbergasted with how much compassion everyone showed and the quick responsiveness with everything is like no service I have ever worked with. Thank you from the bottom of my heart. Xo
Alli Last name removed Oakville, Ont

Very good staff and attention to my specific needs.

Reliability

Great caregivets

We have Megan who visits Dad three times a week. She is very good and plays cards with Dad and takes him for short walks.
Although the service is expensive, he has found a good fit so we are extremely pleased.

Very responsive. Caregivers are experienced and very in tune with clients needs. Have helped our family during the last 20 months which have been very challenging times.

So very impressed with Alexandra. She was patient, kind, and listened. On very short notice and on a holiday she came out to check on my Mom and was very helpful and reassuring!

They listen to our needs and are compassionate

Reliable, caring staff that give us peace of mind regarding care of our mother.

I am POA for both of my parents in Burlington. Due to covid, I have only been there once since March of 2020. I live in NY. There have been crises where NND has been there to manage it and companionship that is very much appreciated! I rest much easier knowing that NND is available and caring.

Great communication and caring people

The people are all expert, professionals.

Really too early to tell but so far your service hasbeen great !