Nurse Next Door Oakville
1235 Trafalgar Road, Suite 410 Office: 905 599 7906 or 905 257 3452
Oakville
ON L6H 3P1
Canada

Client Testimonials

Report a concern   December 29, 2022 — Rated 9 out of 10 by S.E. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Excellent, prompt response to initial phone call for assistance. All the staff we dealt with were personable, knowledgeable and empathetic. (Bernadette, Alex, Denielle and especially Nicole). Appreciated that you could meet with us the same day at the hospital and find a wonderful PSW (Nicole) to start the next night. Appreciated the suggestions on assistive devices for the home and foot care nurse. The daily emailed reports from Nicole were appreciated and helpful in assessing our mother’s progress. Communication regarding contract expectations very clear. We only needed to use your service for 4 nights so felt a little unsure giving you a 10 rating (not a long track record). However we would definitely engage you again and definitely recommend you to others. Thank you for making our mother’s transition from the hospital back home so easy.

Report a concern   December 29, 2022 — Rated 9 out of 10 by J.L. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Very responsive to our call and being able to provide service starting within 24 hours. Every single individual we dealt with, was compassionate and eager to help and answer any questions. We hired a PSW for our 92 year old mother being discharged from hospital, but only for a short-term (4 nights). We would not hesitate to call upon Nurse Next Door in future.

Report a concern   December 16, 2022 — Rated 9 out of 10 by N.S. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

reliable and genuinely attentive and responsible caregivers

Report a concern   December 15, 2022 — Rated 10 out of 10 by A.M. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

In hospital for week .unable to do laundry,bed changing ,groceries etc .This is second time I have used this outstanding service.

Report a concern   December 11, 2022 — Rated 10 out of 10 by B.N. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

current care giver very good

Report a concern   December 2, 2022 — Rated 10 out of 10 by C.W. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Care from caregivers, administration of the business, professionalism of everyone

Report a concern   November 26, 2022 — Rated 10 out of 10 by E.D. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

The caregivers are very caring and are experienced in dealing with individual issues.

Report a concern   November 16, 2022 — Rated 9 out of 10 by E.R. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Gave a nine because one of the caregivers was great at doing things but sometimes had to be told what to do.

Report a concern   October 17, 2022 — Rated 10 out of 10 by K.M. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Always fill shifts. Excellent staff. Very good with communication.

Report a concern   October 17, 2022 — Rated 10 out of 10 by D.N. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Extremely easy to work with, accommodating, and provide amazing care for our mother. Can always reach someone to discuss changes or update requirements. As moms needs increase and change you remain flexible and make her comfort priority. You work along side us offering suggestions that will improve and streamline the time caregivers spend with our mom.

We are truly grateful that we found such a great service and amazing people!

Report a concern   October 17, 2022 — Rated 10 out of 10 by N.B. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

NND is able to respond to any of our requests in a timely matter.
They also communicate very well as a team.

Report a concern   October 8, 2022 — Rated 10 out of 10 by R.J. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Everyone was super pleasant and willing to help me out without me asking for help- they just seem to know what I needed. Thanks again to all the girls I had here. First name removed Last name removed.

Report a concern   October 6, 2022 — Rated 10 out of 10 by L.H.L. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Attentive, professional and caring.

Report a concern   September 21, 2022 — Rated 10 out of 10 by R.E. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

I appreciated the daily reports and felt confident that my mother was receiving excellent attention. It gave me such peace of mind to know she was cared for while I was away on holidays.

Report a concern   September 21, 2022 — Rated 10 out of 10 by C.Y. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Timely, ease and great service!

Report a concern   September 16, 2022 — Rated 9 out of 10 by D.C. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Always on time. Friendly, efficient, thorough!

Report a concern   September 3, 2022 — Rated 10 out of 10 by A.A. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Dependable, professional and kind

Report a concern   September 2, 2022 — Rated 9 out of 10 by K.B. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Because you are good

Report a concern   September 2, 2022 — Rated 10 out of 10 by F.T. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

The support the individual provides

Report a concern   July 16, 2022 — Rated 10 out of 10 by L.E. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Wonderful care staff at all levels. Speed of obtaining care was excellent

Report a concern   July 11, 2022 — Rated 10 out of 10 by J.B. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Flexiblity of what service staff will provide. Overall great communication!

Report a concern   July 10, 2022 — Rated 10 out of 10 by R.B.G. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

We only started with your company last week. We had two different caregivers and both were extremely friendly and very good with my husband.

Also our contact person was incredibly helpful at her initial visit, concerned about how the services could better help my husband and myself. She also followed up on how the days had gone, very impressive.

Thank you.

Report a concern   July 9, 2022 — Rated 10 out of 10 by D.N. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

I base it on how happy and cared for our mother is. This new group of nurses assigned to mom are doing exactly what I envisioned in home care would do. Pamper and care for her, but at the same time be firm with the important things

Report a concern   July 9, 2022 — Rated 10 out of 10 by N.B. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

The care team reacts and follows up with any request presented. The caregiver staff are awesome.

Report a concern   July 9, 2022 — Rated 10 out of 10 by I.B. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

How friendly the girls are

Report a concern   June 18, 2022 — Rated 10 out of 10 by J.J.C. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Michelle and Sarah have been amazing!

Report a concern   May 19, 2022 — Rated 10 out of 10 by M.D. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

The quality of the manager and the nurses/PSW's

Report a concern   May 19, 2022 — Rated 10 out of 10 by K.B. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

The staff are attentive, professional and caring.

Report a concern   May 19, 2022 — Rated 10 out of 10 by P.S. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

Pleasant friendly staff, always willing to help. I can rely on them completely.

Report a concern   May 6, 2022 — Rated 10 out of 10 by L.M. Nurse Next Door Oakville
What was the biggest reason for giving us this score?

You all have been fantastic! Mom has been so extremely happy and pleased with your services and everyone that she's interfaced with.
What's really great is my mom's friends have noticed the level of care my mom has been getting, and they are keeping Nurses Next Door number in case of a need for their future needs.
A huge thank you to all that you do - and the great job you do! Bravo!
Champagne Cheers


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