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Client Testimonials
Customer is treated with respect and the company is flexible to my schedule needs
Attention to detail
Reliability, Friendliness of the cleaner. Willingness to pay attention to specific areas. Plan that rotates rooms that get additional attention each cleaning
Quality service and a great support team
You do a good job cleaning and pay the maids fairly.
The first cleaning was very thorough.
The ladies are friendly, do a good job. I like the remnider phone calls the day before the appointment. If there is a problem, you have been attentive to fixing the problem which I appreciate very much. Name removed
The staff has been especially accomodating and professional to my specific needs. Their help has been very much appreciated.
They are prompt. Do a good job cleaning. I can trust them.
The desire to please the client---always!
Thorough, reliable, pleasant
Quick and service completed as expected.
All good.
Can't tell what products were uses, but the service was great.
The house was exceptionally clean!! Everything I requested was done to my satisfaction. I will definitely use your service again and again!!
The house was cleaned very well and the ladies were very pleasant and worked very hard to make sure everything was done well. Other services might have been a bit faster, but they did not clean as thoroughly and I was very disappointed with other services. I will definitely call Merry Maids again.
Merry Maids arrive when they're scheduled, and they make the house look good.
Merry Maids does a pretty good job. In fact, somehow you guys get the faucets and the stainless steel appliances shiny looking in a way that I can't seem to do myself.
Reliability. Detail-orientation.
thorough
The customer service was excellent and the Merry Maids did a great job.
I like that if a product is too strong or not right for the surface it's used on, Merry Maids listens and adjusts to a different product more suitable. I like that for those imperfect moments, Merry Maids offers quick and satisfying resolution. I've met some of the workers over the years and they are all very nice ladies who do a very good job. I like the team concept; having one person oversee the final result. I've enjoyed the use of Merry Maids for almost 10 years, and will continue so long as it remains affordable to me.
They have high standards for cleaning plus there is immediate follow-up by a supervisor if there is a problem. The cleaners are kept on their toes by regular inspections by their supervisor. We use the Gaithersburg, MD franchise.
It's done when I get home!
The team of ladies that come into my home always courteous and energetic.Even in these
extreme weather conditions ..We try to keep the AC and fans running. And heat in the winter
They seem to work well as team and our kitchen especially the sink and stove are especially
bright and shiny when they leave..We have first floor laundry room and it is a pleasure to
use it with the floor looking as nice as the rest of the house.
I have been very happy with the superior standard of cleanliness that Merry Maids always performs at my home. I feel that the products they use are great at helping achieve this.
The team was excellent. I never knew the house could look and smell so clean. They were courteous and worked very hard. I couldn't be more pleased.
I like that the cleaning is thorough and quick. My home always feels and smells clean after the Merry Maids leave.
reliability
friendliness
adaptability

You are dependable. You have a system for rotating what you will focus on for each visit. You let us know what to anticipate for the next visit.