Customer Testimonials

Everything was amazing. I like everything. I was so impressed by my entire experience, I will now be a customer for life. The service was great. The drivers were great. Very polite, respectful and helpful. I was in and out of the lot in a flash. A total of 10 minutes from the time I parked my car till I was standing in front of departures. When I arrived back home, we waited approximately 4 minutes for a bus to arrive. Just an overall amazing experience and I will always use Park N Fly every time I fly now.

Driver was very friendly and convenient.

Friendly people and organized

I'm a first time user of Park N Fly services. The on-line reservation system was very easy to use. The code scanning system at the entry gate was very responsive. I like the fact a staff member was at the gate and directed us to a row where there were plenty of parking spaces. The departure and arrival shuttle pickups were timely (minimal waiting). Staff members at the entry and exit points and the shuttle drivers were all friendly and helpful. I have been a long time user of a nearby parking service. I will be switching to Park N Fly for all my future airport parking needs. Thank you for excellent service.

Convenient location and the bus is always waiting to pick you up. Staff has always been friendly and professional!

Love how easy it is to book, park and get to the airport!!! Fast and easy!

Helpful Friendly and Quick

Great job. Professional service and awesome drivers. I really like leaving my vehicle here because I can count on the staff to keep it safe!

We recently used PNF and had a minor problem that was promptly seen to by one of your drivers. I wish I had caught his name. He was so friendly and helpful. This is the second time your employees have come to our rescue. In January of 2023 we once again used PNF & there was a severe cold snap. When we tried to start our car (in the midde of the night) it was dead. One of your drivers went out of his way to jump start our car. Shout out to your employees!! We would definitely recommend PNF.

It was easy to make a reservation, price was competitive, staff was friendly and professional. Quick shuttle to/from the airport.

Extremely easy to get in and out. Shuttle bus was right there to pick up AND help with luggage. Great Service. We will be back.

Ease of use

Quick pick up and delivery and reasonable price.

Convenient, friendly/polite/helpful shuttle drivers, competitively priced.

Great option vs parking at terminal.

The convenience of parking and having a shuttle to the airport

Easy to reserve. Efficient pick up and delivery to CLE airport. Very friendly van driver.

The app feature and bus tracking. Undercover parking. Buses are nice and well kept.

Quick service. Attentive staff.

I am always impressed with the PNF drivers - super nice, helpful, etc. On my most recent trip, I had Jimmy and he was a star. Very personable and kind-hearted...he made everyone's day on the ride to the lot.

The driver was very friendly. Also the lady was as well at the gate when we left at 11:00 at night.

I feel very safe leaving the carvwuth you.
Very courteous service

Excellent service for a good price! Attendants are always very nice and helpful.

The employees are always friendly, helpful and drop-off or pickup service is always prompt. The close location to airport is an added bonus.

First time using your service and had a wonderful experience! Very friendly and helpful staff!! Will use again!

Quick, convenient. Just as close to the airport as parking at the airport without the long walk.

immediate pick up once you arrive and park, timely delivery to the airport door- friendly drivers

Reasonable prices, efficient shuttling back and forth to airport friendly drivers.

Always Quick & Dependable!!

Pick up was easy. Car was waiting for me. I really like this service.