- Phone: 1.800.325.4863
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Customer Testimonials
Easy to use and friendly service
It is a seamless experience every time I use Park N' Fly. They pick me up immediately when I park, and get me to and from the airport even faster than parking my car in one of the airport lots. Their staff is friendly, and I always appreciate a free bottled water upon leaving (I have an hour drive home from the airport)!
very convenient and on time
Great parking deck
Shuttle service, QR code system
Easy to schedule pick up from airport, reasonable prices and always running enough shuttles so you're never truly waiting.
Pick up & delivery right to our car
Ease of access and coverage for car
professional, clean, convenient. The only thing I would change is how long I had to wait for a pickup in the lot. Since I don't know if you all saw me, I stand outside my vehicle (cold in MN).
Convenient location, quick trip by your bus, safe for our car and your driver's are always helpful and friendly.
Convenient and helpful staff.
Timely pickup and return
Great facility. Shuttle bus drivers are very friendly and always available. We never have to wait very long. Last time our flight arrived at 11:30 pm and the driver was there in a matter of minutes....with a friendly smile and treats.
The vans are prompt for pick uo to and from the airport. The drivers are courteous and helpful. The new electronic system works well
Excellent service
I arrived at the parking lot 15 minutes after my paid time expired. Instead of charging me for the extra 15 minutes, I was cheerfully greeted and let out of the lot. I appreciated that I was not squeezed for the few extra minutes because if I was, I would never have used Park N Fly again. Since they did not squeeze me, I will continue to use Park N Fly because I feel they treated their customer well.
Parking ticket so I don’t have to remember location of my car. Staff has always been kind and helpful.
It is convenient and secure parking for using Midway Airport. The only disadvantage is sometimes the returning passenger load is overwhelming the availability of passenger shuttles back to the parking lot.
So easy to use the app to schedule and to pay. Easy to get locate and quick shuttle service.
customer service is phenomenal
Both drivers were very friendly. The parking lot seemed safe. I would definitely use this service again.
Prompt shuttle rides to /from airport.
Like:
- Good service! Trusted courteous staff!!!! Fast service. I no longer use any other parking service and option including airport parking.
Don't like:
- Parking spot takeover transition. My reservation was cancellable under park n fly. Same reservation during transition under parking spot became non-cancellable/non-refundable. I had to circumvent apps by turning off wifi (to avoid mandatory app upgrade) and cancel under park n fly app which worked. I am willing to pay slightly higher fee for convenience of cancellable reservation and will wait to see my experience with parking spot app reservation before I decide to continue business or not.
Very easy access.
Very convenient
the people and the service provided
Convienient entering and exiting with using the app.
Easy to find, quick ride to the airport
Location and organization of your place
It was easy to book a reservation. The lot was easy to maneuver through. The shuttle service was very prompt both to and from the airport. The driver was very helpful with luggage and quite courteous. A great parking experience!