- Phone: 1.800.325.4863
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Customer Testimonials
Fair price, quick shuttles.
Don’t like:
1. no longer offering military and first responder discount
2. How dusty and dirty indoor parking area is and how my clean car going in is covered in dust when I pick it up.
Easy parking, rides to airport timely. Friendly, helpful staff
Easy drop off and pick up. Vehicle was ready when I arrived to leave!
Almost always have a van ready when we get to our parking space and when we return.
Most drivers are pleasant.
Quick pick up
Pick up & drop off right in front of car made it very easy. Driver assisted with bags & it was a great trip.
shuttles are awesome, fast, safe drivers, routine pickups!
Convenient easy to get to safety
Location
drivers are great, always right there and friendly
Quick to pick up & friendly drivers. Very reliable
Easy reservation process, quick shuttle pick up from lot and airport...
Absolutely amazing customer service once I arrived on site! Who is that friendly at 5:00am?! (Compliment)
Affordable cost, safe parking lot, good customer service
Park N Fly was fantastic once again. From drop-off to catch flight, and to picking me up on return flight was flawless. Your driver was extremely courteous and helpful. Thank you
Easy reservation process
Easy in and out
Amazing quick shuttle service
Close to airport, quick shuttle service, reasonable prices.
Quick parking. Our driver was very courteous and helpful with airport information. When we checked out, no problem converting our bill over to the voucher we were using.
Shana was our first impression of Park & Fly. She was so helpful ,upbeat and sweet. I didn't get the name of the guy who picked us up Saturday morning 10/7 but he was also impressive and helpful. His driving skill through the parking lot was impressive!
Well operated, profesdional and timely. Thanks and Ii will use you again.
Online reservations are quick and easy. Check-in at the Cleveland location was very quick and efficient. Shuttle bus was immediately there to pick us up, Drivers were friendly and helpful, especially Lou on our return from our flight back to CLE. Lou not only helped everyone with their luggage but he took bags to their cars and put them into the trunk. Terrific service! I also liked the complimentary bottles water at the exit gate.
Convenient
Friendly
Love the discounts
Loyalty program
Exceptional customer service
Efficiency, cleanliness, and professionalism.
First pickups in lot and at airport. Drivers are very helpful and safe. Price is good
Drivers were friendly and ready to help. Gate attendant was polite.
Easy.
Easy to use. And the Costco deal saves lives.
No waiting, at all.
Generally good customer service; close to the airport

Pick up at vehicle quick. Friendly driver and makes sure you are aware of all info for return to vehicle. Quick ride to/from airport.