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Customer Testimonials
We did not have any problems, and as we left, we realized we could not find our receipt, but it was after 9 PM and the person at the booth was able to help us to get out smoothly
Everything was great , the drivers were very nice !
There is no messing around. You check in with your QR code that is sent to you but there is always an attendant right there to make sure you have no problems. Once you are in, you park, a shuttle picks you up and you are off to departures. It is the same on return arrival. You have what is basically your own exit, the shuttle is there waiting for you and you’re back to your car in no time. It takes a lot of the normal air travel stress out of the equation. Absolutely love Park n Fly!!
Fast, convenient, friendly
Excellent services
Fast, courteous and efficient service. Made the whole experience very easy and pleasant.
Our driver Tanya was very nice and prompt both to and from the airport. This was our first time flying out of Cleveland and the only reason we will again is because of this company! Thank you Tanya!!
Courteous and patient
Staff is also so friendly & service is top notch.
Easy to set up reservation online. Excellent service from the drivers on departure and arrival dates.
Both Rinh and Richard Abbott were exceptional drivers! Could not have asked for a more pleasant ride. Keep up the amazing work, and positive attitudes. Definitely deserve some kudos!!!!
Always the easiest way to park when flying out of Cleveland. Shuttles are always available for a quick trip to and from the airport.
All went well and all the employees were very helpful.
It was easy to park and the van picked me up promptly. The occurred on my return trip. The pricing is an acceptable value!
Convenient service and polite people. They went above and beyond by using plastic to cover the window left open from any rain. This was our mistake and we really appreciate it!!
Friendly and Reliable
One concern: I noticed on the shuttle from SFO back to the lot that the passenger seats are filthy. There are stains and unspeakable marks on the seats. It appears that these seats, heavily used, have not been cleaned or disinfected in years. Most of my trips to and from SFO are at night but this daytime trip revealed this problem.
I contacted Hung and explained that I was not certain I locked my car after landing at our destination. Hung checked and reassured me was secure. This was such a great relief to hear.
This was exceptional customer service.
It was easy to bring the car in. The shuttle service and drivers were very nice and helpful. The texting was immediately responded to. Great job!!
Quick pickup and rewards for using them
Easy in and out. Close to airport.
Paved parking lot and shuttle runs at very good intervals
The service, the service, the service.
Customer Service - Friendly folks!
The drivers were fantastic. I left my phone in my vehicle. My driver (Willie) called back and another driver retrieved my phone and brought it to the airport when they came over with their passengers. Above and beyond service! Very convenient and efficient!
Very reliable service.
convenient
easy and quick
The pro pt service. Bus to midway and then back to parking is always there. Best we have experienced. We will continue to use Park N Fly going forward and recommend to friends.
Great experience and easy to use!
Professionalism and courtesy at every level. We had to change our dates of departure, but you were very accommodating and kept us informed via texts. Transportation was clean and drivers very helpful with luggage as I am a disabled veteran.