Customer Testimonials

This was the first time I tried park and fly and I was very reluctant after reading reviews. None of the reviews detoured me but I was honestly expecting the worst. I was in for a very pleasant surprise. From the time I arrived to the time I returned a week later. Everything was smooth and seamless. Dropped off my car hopped on the bus with no problems at all. When I returned a week later I went to the lower level ask I was told. I just missed the bus back to the lot but within 5 minutes the next bus arrived and had me back to the lot very quickly. Once back to the lot my car was waiting for me. Unloaded my bags from the bus and into my car and I was out of there in no more than 2 minutes.
I will definitely use your service next time I fly and pass along your service to family and friends for them to use.

I received phenomenal customer crevice from Ms. Pat. I needed to use the window because my receipt didn’t scan. Ms. Pat did not seem at all inconvenienced. She was helpful. Told me about the app and how I could receive discounts in the future. Ms. Pat is a gem!

Patricia Donaldson

This was so easy to find the parking lot. The staff were very courteous. Overall this seemed to be faster than any other shuttle service I have used in the past. I will definitely be using park and fly again.

Everything was very efficient at Park 'N Fly - we used self park, and were picked up very quickly in the lot upon arrival and again at the airport when we returned.

Richard A. was terrific - professional and friendly, and provided a very smooth ride back from the airport. Denisha was very friendly is assisting us in the checkout procedure at the exit gate. Park 'N Fly is fortunate to have these outstanding individuals representing your company.

Before my retirement, I traveled quite a bit and used Executive Parking over the years, always very pleased with the service. I feel it is important to mention that the driver who took us to the airport on 10/11/23 at around 9:00am was aggressive in his driving - fast starts, hard cornering and stops. Although seat belts are provided in your vans, my wife and I felt unsafe during this trip to the airport.

So easy. Zero stress. So fast.

They are on time for drop off and pick up. The car wash is a nice feature.

Friendly and helpful shuttle drivers.

Drivers are always friendly and on time. Rates are competitive.

Great service! Clean facility.

Reasonable prices

Friendly staff, clean facility

Convenient

Fast, friendly and efficient

Convenient but small parking places

The app is easy for making a reservation. Location is easy to find. The shuttles are very timely and the drivers were both great.

Drivers were friendly and professional

Safe drop off and pick up services. Polite staff. Ease in making online reservations.

It’s quick and effective transportation. Always use this when we travel and never have any issues

Such a smooth process from reservation to arrival to exit! So thankful for the peace of mind of having my vehicle so close to the airport in a secure place. Would definitely use Park ‘N Fly Houston again!

Friendly drivers. The pickup location at the airport was easy to find and the bus was waiting for me when I arrived. I also liked the pay in advance option.

Helpful Crews

Fast, on time, great staff

Very easy to use the app to reserve Self park option. In and out was a breeze. Shuttle to Airport was quick and same for pickup.

Affordable, efficient, convenient

You guys just make it easy!

Picked us up at the airport and had my vehicle waiting for me when we pulled into the lot.

Great service. Love being picked up at my car and the location in the airport is great.

Quickness and friendly attitudes

Airport shuttle bus

Promptness and efficiency