Customer Testimonials

The tram that takes you directly to your terminal. Also, you pay ahead of time and you get in and out quick.

Fast and friendly service. Both flying out and returning it was a smooth trip. Always will recommend your service to friends

The shuttle buses run frequently, little delay in getting to our flight.

Very helpful and quick.

Convenient location, quick response, very nice and helpful staff.

Easy to park and pickup both getting to and from airport is very quick and easy.

Our driver to the airport was Very personable! Put a smile on everyone’s face and the drive seemed very short.
Our driver home was very professional.

We texted when we were at the pickup area and waited about 10 minutes, but it was 3 in the afternoon on a Friday, so we were thankful with the heavier traffic it didn’t take longer. (Terminal 2 traffic was very heavy.)

Thank you for your service and your great drivers!

You were on time for pick up at airport. Easy in and easy out, Employees very helpful

Convenience.

Convenient

My employee, Robynne S., on the trip back home was top-notch. She served her customers without expecting anything in return. She made nice small talk with whomever wanted to. She was quick and efficient at the drop points. She was ready right away at the airport. Great experience!

Very easy to use. Shuttle was there ready to get going and coming from the airport.

On time and right to my car. Polite driver.

Bus driver was very curious. Quick oick-up once parked.

Drivers are friendly. Always on time.

recently, we commented to your team that the frequency of the park plus service needed serious attention. i believe you have addressed this. we chose to use the closer park and fly parking lot and found their frequency and service very good. just wanted to say thank you and well done.

A little pricey but worth it!

Very secure clean lot and the shuttle is super fast to the airport and at pickup upon return! Staff is friendly and polite and eager to assist with any questions. Absolutely recommend using Park 'N Fly!

I may have been lucky, but virtually no wait for shuttles in either direction . Also, easy on line booking and pre-payment.

Prices are great

Fast and convenient

Fast, easy and convenient. The staff is friendly and go above and beyond making sure everyone is safely on and off the bus. This is the only place we will park the car when traveling

Quick pickup

Super nice drivers....and convenient for travel.
Detroit had 1 not so nice driven from Enterprise and it made ur drivers more appreciated by our geoup

Lou was able to take us to the airport and pick us up when we returned, he was wonderful! We're will be back next trip the entire experience was great.

Better communication as to where pick up at airport is now located because the signage at the airport is not clear

Nearby parking, helpful staff, consistent shuttle.

Prompt shuttle pick up and friendly staff

Pick up and drop off at the vehicle, luggage assistance, dropped at ticket level then picked up at baggage level

The employees at Park 'N Fly Cleveland were very helpful and courteous, beginning with the person at the gate and including the drivers. I will definitely use Park 'N Fly again.