Customer Testimonials

The ease of the location, setting up the reservation and the pick up was very quick.

I like the shuttle bus service . The drivers do an excellent job . I recently had an issue and Carmine the Manager took care my issue. Thanks

Easy

Indoor service was fast and secure both in and out.

So I’m giving ya’ll a break on this with a 10 cause never had a problem before you changed to the parking spot
The ride back was very ruff and the driver argued with all the passengers!!! About not having correct numbers

The bus was a really rough ride I did not feel safe and got motion sickness

Like the service

LOVE the personal customer service of the drivers! Appreciate the option for indoor parking. The prompt pick-up at both ends is amazing. I also understand how much of a rip-off Chicago is in terms of fees and taxes, so I like the price as it it now. I just hope that now you are "Parking Spot", you don't degrade service and performance.

By-the-way, I used the app, and it's good. I'm still a boomer "paper person", and I print out everything. Nice to have tangible proof of reservation just in case of app failure!

Quick shuttle service and great close location to the airport in MSP

Very efficient

Easy access. Secure facility, Shuttle fantastic.

Punctual and easy to access.

Our drivers were friendly and courteous. We didn't have to wait at all. Nice job!

Easy to use, courteous and prompt pick up and drop off, reasonable prices.

I switched from Park and Go and am pleased with Park and Fly. However, the other day I booked covered and it was full. So, I parked out in the open lot and the driver said I could get a refund for the difference I lost between the two, just see the cashier. When I left, there was no cashier so I not only did not park in covered but I was not reimbursed for the over charge. The amount of money is not that much. However, if there will not be covered parking available (over selling) then we should not have to pay the higher price to park without the covered benefit.

I love your drivers!

It's convenient, good shuttle service. Not your fault but they have your parking area at the airport where customers have no choice but to suffer the weather.

Really lovely people at the front office and the drivers. We rarely wait more than a few minutes!

The workers are always friendly. Thank you for your continued great service. 👍 We always go to you.

Fast and efficient. Shuttle drivers are always friendly. App is easy to navigate.

Secure and convenient.

Very friendly staff and quick transportation to the airport.

Easy to set up and easy to use.

Upon arrival, the attendant offered assistance and directions.
Upon return, the van was timely (wait was short) and the driver was very friendly.
The facility appeared very well maintained and offered a since of safety.

Fast convenient service!

The ease of reserving, getting into the lot and the quick pickup.

Easy friendly online reservation, parking, quick pickup from airport.

Ease of use.

Everything

Every aspect is handled efficiently; from checking in with a barcode, to finding a space, to being picked up at your vehicle by a van. Drivers help with the luggage if needed and give you a card with your space number on it so you don't have to remember it when you return.

Transportation time to airport to and from was acceptable. Driver was a hard worker! Very professional Thankyou!

Efficient, reasonably priced.