Customer Testimonials

Great service thank you

All employees we encountered were very cheerful and helpful. Their service was prompt and efficient.

it was very easy to use. Drivers were nice and helpful and the whole process was a lot smoother than I anticipated.

Easy in/out. Lots of shuttles running so you don't have to wait long for a ride to/from the airport. A bottle of water given to you as you drive out is a nice touch!!!

My family and I were picked up with in 10 minutes calling for a pickup. The bus was very clean and the staff were very helpful. The driver held load and unloaded all of our luggage and car seats. We got dropped off right now to our vehicle. Overall the best experience we’ve ever had with a park and shuttle service. We will definitely park and use their services again.

I've been using this service for more than a decade and have almost always been really happy about it. Great to have the option to accrue the free parking days on business travel and redeem them when I am traveling for vacation.

I appreciate the convenience of the whole operation. Also the drivers are always so friendly!

Liked that my car was safe and you guys were able to pick us up from the airport.

Shuttle was quick and ready to go when we arrived

Everyone you come in contact with is super nice and helpful 🥰. I love park n fly!!! Highly recommend!!!!

Ease of use, friendly drivers

Good website, good prices, easy reservations and cancellations when needed, nice folks!

Fast & polite service, very good.

Very friendly drivers on the shuttles.

Prompt and extremely courteous shuttle drivers. Everything works as expected.

Everything was perfect we always like the service the drivers are very Swift with dealing with our bags

If there's one thing I can point out and that is that the van's some of them are really and very bad shape but that's pretty much the only thing I can say

Easy, efficient

Convenience

Something new for me, is receiving a text to let ParkNFly know I landed and to "come get me" at the shuttle pick up site. And that my truck was ready at the entrance to load up and drive home. And the process went very smoothly, helpful after a long trip home.

Unless I am missing something, it takes a few steps to find your reservation in the app. If you already have a reservation for example When you click on reservation, it is the "make a reservation page" and not the QR code from your current reservation. Maybe on that page, you could have a Current Reservation page that flowed to your existing reservations. Thank you!

Driver was very nice as was attendant helping us on shuttle at airport

We always receive great service and are quickly picked up and taken to and from the airport. The drivers help us with our luggage and are very friendly. I have recommended Park n Fly Plus to our friends.

Love the convenience of the valet! Just wish you all had a venmo tip option.

we flew very early and came back late so shuttles were empty and basically waiting on us at our car and at the pickup at Term 1. Zero wait time. So convenient.

Ease of making reservation

Great service for the price and location.

Parking was easy and I felt safe. I had a real early flight , so it was dark.

Quick drop off and pick up at the airport, safe drivers!

Very friendly and convenient but the phone in the Bradley airport does not get one to the office anymore and my cell phone was was out of power so I could not text. The driver called in my #

It was great. Easy pickup in both directions. Flawless!!!