Customer Testimonials

The shuttle was quick to pick me up at my car and was at the airport when I arrived. Both times, Carroll was the driver and she was very friendly and even helped me get my heavy luggage into the back of my car when I got back. She seems to really enjoy her job. She is an asset to the company.

Easy to use and on time both at the parking lot and at the airport

Close to airport, friendly drivers, greeted with a smile at gate

Quick and easy

Very prompt valet service and pick up. Friendly personel.

It’s ok. Trucks are clean.

Great service

Ease of the prepayment to parking process.

Shuttle service was on time and required little wait in rain and snow

Had a terrible flight. Had to stay over extra day. Park n Fly did not even charge me the extra day. Lady that checked me out was awesome and the driver also fantastic!

Friendly staff, prompt service, clean lot.

The technology makes it easy. I do recommend that you that you improve signage to point customers to where the exit is. I would paint it on the asphalt. This was the first time I used covered parking and struggled to find teh exit. When I found the exit, the vehicle in front of me apparently was in the wiring line which caused delays on exiting.

The promptness and the convenience!

Friendly staff. efficient service.

Conveniently located and the pricing is reasonable. I didn't have to wait for a shuttle and it took less than 10 minutes to arrive at the terminal. The driver was very friendly and helped me on and off the shuttle. A++

I like the pickup at the parking stall with very little waiting. Also the transport back from the airport drops you off at your car. In addition I also like that covered parking is available for a minimal up charge.

Quick, fast and our morning driver was very helpful. Our flights were coming and going from different terminals, driver explained the process for both, very helpful!

Quick shuttle service and friendly attendants. Car wash perk and bottle of water at exit

Excellent instructions, service and personnel. The only complaint is that it's a maze to get to your location, but you make it as easy as can be with clear directions and clean signs. Great service; well done!

It was very easy courteous service and quick

Their customer service is amazing! I always use Park n Fly when I travel.

90 % time do an amazing job, individual very friendly and helpful.
Several time on returns drivers fail to get ticket numbers correct or fail to even call in so the car is not ready at curb side. Other than that always a great experience!!!!

Short wait time. Rewards program

Reliable

I find it odd that courtesy pi k ups are telegated to the extreme ends of the terminals. As customers we pay a lot of fees to DFW airport

close to airport.. availability at time of arrival at lot.. need to improve pickup at airport upon return

Conveinent

I could find a parking spot easily, someone was right there to pick me up from my vehicle, there was very little wait to get picked up from the airport. Staff was very polite.

Efficient. Staff is welcoming.

Quick and efficient