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Customer Testimonials
Easy to use and prompt professional service
Convenient-fast-clean
Usually very prompt and professional. Buses are clean. I have used this lot many times, and the experience is normally very positive. Late Tuesday night (July 18) was an exception. Your information card that describes the new Midway pickup location clearly states to exit door 5 and follow the signs to the Charter Bus area. We exited door 5, walked out, turned right and walked about 30 yards to the Charter Bus sign. When your bus pulled up, it stopped at the first sign, which says something like "Off-Site Parking". We walked back to the bus, and when I asked the driver why the bus didn't pull up to the Charter Bus sign, he seemed annoyed and basically just told me I was wrong. When we got back to the lot, he drove way past (purposely, it seemed) my car to deliver a family to their car clear up front, then backtracked way back to the back of the lot to deliver me last. This seemed rather petty to me, but I did not say anything to the driver.
Delivery directly to my car and the driver putting my luggage directly into the trunk. Also liked that the shuttle bus was waiting and ready for me when I arrived.
Quick and easy
Easy and convenient
During the winter I like when I return that my car is running with the heater on.
Easy to get in and out. Front counter guys are courteous. Drivers are excellent.
Driver nice and pick up fast
The amazing customer service. The only con is that you guys no longer provide international drop off
Usually fast and easy, nice drivers. Sometimes there is a long wait at the airport with a line
Close to airport and price
I appreciate friendly and respectful drivers and that I can trust my car is safe while gone
Fabulous and friendly service! The drivers and everyone is terrific to work with.
Prepay and scan when you leave
We do not fly very often. Using ParkNFly removed much of the uncertainty about where we would park and where we should enter the airport. I will use ParkNFly again the next time we fly.
Exactly as promised; convenient and competitively-priced.
Pick up service and parking space availability..
Professional drivers.
Mostly reliable
Kind, friendly and prompt.
Very prompt service
Ease of use
I landed really late in the night. I was so tired and ready to get home. I loved how I didn’t have to wait long for the shuttle. Also loved that I was dropped off right by my vehicle. So smooth and felt safe.
Our driver Patrick was absolutely amazing! Made us feel very welcomed and helped us with all of our luggage making the ride enjoyable!!!
reliable most of the time
Reasonable price and quick pickup
Service was prompt, professional and drivers were helpful.
Convenient and nice staff
Everyone was polite and helpful
Friendly drivers, great prices. Easy in and out. Close to airport.