Customer Testimonials

Very attentive to customer pickup in the lot and fast service to the airport door. Once you get the hang of the QR code to enter and exit the lot, it's easy to use. I feel like my car is secure because the vans are driving around on a regular basis.

The ease to get out of the airport.

I was able to park without issues and got to the terminal on time to make it through security before my flight.

Taken directly to car in timely manner

I almost never have to wait to be picked up from my vehicle and transported to the airport. Drivers are helpful with luggage, etc., and getting in and out of the lot is relatively easy. The only time I encounter delays is catching a bus at the airport back to the lot. There have been a few occasions where I have waited on 3-4 buses to board because the buses are smaller and can only take so many passengers and luggage at a time.

Time saving
But could get discount FROM AAA

You are right there to pick us up when we arrive and return. Giving us the parking lot number we parked in And you very friendly drivers.
Debbie

Easy access and prompt service.

Excellent

Love the smooth process: quick pick ups, friendly drivers, free car wash and bottles of water.

It is less stress when I use park and fly. I use the valet service exclusively since I like someone else parking my car and having it ready for me when I come back. The fact that Park and fly works with AAA also saves me money.

Everyone was friendly and curteous. We were directed to valet parking because the normal parking was full. Appreciate the extra care.
Ted

Very nice at valet. They remember my name and do a very nice job greeting me.

The kindness of employees

Patrick and Kelley are great!! very helpful and caring.

Availability and pickup service

I had a problem getting into the covered parking area, so one of the drivers helped me get through the gate and then waited for us as we got all of our stuff out of the car and on to the bus. I am very glad that I decided to use Park 'N Fly as the driver knew right were to drop us off to avoid the traffic at IAH getting to terminal C.
When we returned the bus was at the curb, also as if they were waiting for us. Getting to my car was very quick and so was the check out. Even though I had to find the email with my reservation info. The woman in the booth was very nice and was willing do whatever she could to help. Next time I will find the email and have it ready so that I don't hold up the line like I did this time.
Thanks for being in business.

Online reservation was quick and easy and the drivers were very efficient to make the transportation to and from the airport as quick and easy as possible.

Great customer service. It could use a few more drivers. Waiting at the airport can be longer than desired.

Easy to get reservation. Timely pick up. Friendly driver. Cost appropriate. Feel safe leaving car there.

Last week, I had difficulty exiting the gate. I was happy when one the associates helped me. I appreciate it very much.

Easy to book, very helpful and friendly employees, prompt pickup and drop off.

Driver was prompt, friendly and operated his vehicle safely.

Convenient safe easy

It was convenient, economical, and the staff was fantastic!

Reasonable rates and so convenient

Friendly staff. Keith was very helpful!

Very efficient

Very friendly, and super easy to do!

Friendly. Easy. Convenient. Economical. Reliable.