Customer Testimonials
Very helpful sales associate
Salesman was friendly
My salesperson Megan was one of the most respectful and professional salespeople I have come across in a very long time.
She assisted with the things that I needed, yet did not suffocate me with her advice and "expertise".
She had just the right balance, I believe that she will be very successful at what she is doing, if she chooses to pursue a career in sales.
Koodoa to Ashley for hiring someone with her people savvy mind.
Salesperson was very nice and helpful.
Shannon was so friendly and attentive. She took the time to educated me on mattresses. I now feel like I can choose what's best for me.
It is always fun to see what international foods you carry at Christmas time.
Easy and fast
We’ve had excellent support both online and especially “in-store” from Chuck Orth who was not only extremely knowledgeable but very flexible and accommodating.
Salesman was very helpful and gave me space to explore on my own
The professionalism, the quality and especially that Keith was absolutely kind and thoughtful. I could not have had a better experience!!
Great service, lots of help, beautiful furniture
We were pleased with the price and availability of the items we purchased. Our salesman was knowledgeable and helpful.
Keith was fantastic
Keith your sales rep was very enjoyable and willing to help and provide information on products we inquired about; he was not pushy about selling your products
Great customer service
Mr. Jim S was very helpful at the Pensacola store
Keith our sales person was amazing, he was very knowledgeable and helpful
Jim was very helpful to us.
Had a wonderful experience at Ashley in Pensacola FL. Michael Landey greeted me at the door and after telling him I was looking for comfortable chair for bedroom, he accompanied me throughout the store to view the floor options. I found the perfect chair. He ordered the color for me and it will arrive in 1 to 3 weeks with a concierge delivery service at a very reasonable rate. Mike is a pleasant and courteous young man and I wish him much success.
Keith Braswell was the person that greeted me as I walked in and he helped me find the set of chairs I needed, there were some homeless people hanging out in front of the store and I mentioned to him that I almost didn’t do in because they were scary looking. He informed the assistant manager and then when I was done shopping , Keith walked me to my car .
I was impressed
In and out , in no time at all
We got to take our time and did not feel rushed
Ashley furniture always has great customer service. That’s why we shop there.
Debbie Last name removed
The store was exceptionally clean and bright! So many options to pick from. We will be back to finish up our shopping. Still have 2 rooms to complete! Our salesman didn’t follow us around, checked in with us, every so often.
Very respectful & helpful
Sierra was great to work with. She listens very well.
You don't go in very many stores now days and get to have the Manager help you. Well, Tuesday I had to go to Ashley Furniture and the Manager help me with our problem. He was very nice person.
Thanks for that excellent service.
The sales associate that helped me was amazing! He answered all of my questions and made sure I had the best experience possible!

Manager Bruce and the rep that helped us, Art, was amazing to work with! Communication was excellent and they answered all of my questions, especially through my indecisiveness! Great team! Cherry on top the while family loves our new couch! Very happy