Customer Testimonials
Beautiful show room with lots to choose from. Great sales help to show the features and explain the different sets.Have purchased furniture at Ashleys before and have been very satisfied. Now, shopping for my daughter's new home. Lucinda Ellis
7562 Northpointe Blvd.
Pensacola, Florida 32514
We were greeted upon entering the store
Great customer service but no pressure sales.
Sales associate was very helpful
Great salesperson (Marsha Cauldron)
Our rep, Marcia, was very knowledgeable on everything we asked about. She helped us save money on the perfect mattress and artwork which we put on lay-away. We will be purchasing several rooms in the next few months and wouldn’t use anyone else!
I like the greeting and knowing when not to hover. Most other furniture store will hover and the constant can I help you. Ashley didn’t do hover and know when we needed assistance.
The friendliness of the staff. Especially Jim Sims. He was great throughout the process. The computer displays in store to look at stock online was a nice touch.
Michelle who helped stayed right with me as I was looking for a special color for my dining room table. Although we couldn't find one in the store Michelle even took the time for us to see if there was one we could order.
I wll certainly re-visit Ashley for my home needs and will ask for Michelle when I do.
Very caring and respectful hard working staff
Sales person was very helpful
I was greeted at the door and asked if I needed any help, was given time to look around and then when I was ready for help it was readily available
Alicia was friendly and helpful but not overbearing
This was my first visit and Mary was very helpful and a pleasure to talk to. Will be back to purchase a sofa in the next week.
The salesman was thorough and the John (in the back office), was helpful and gave us good advice on a few questions we had. We also feel that Ashley has the best furniture in both quality and price!
Friendly and helpful staff
Tim Ross was a pleasure to work with. Hope to see him again for our furniture needs.
The customer service and options
Sales person Dana was great did a great job explaining everything and was patient. Donna was nice-sh but needs to smile more. Finance managers need to be more friendly and understanding.
Everything! Kimberly, the store employee, has helped me on numerous visits to the store and answered every question I had!
Eveyone was very nice and helpful.
I had a great experience with the sales agent. She was very helpful to me.
Michelle greeted me at the door and advised me as to how the store is arranged. Then she helped me when I looked at sofas and assisted me with answers to my questions when I chose the sofa I wanted.
Dana was very sweet and helpful!
Alisha at the Pensacola fl store was very helpful and caring towards our needs. She was very sweet and attentive to all our needs even our kids who were waiting ever so patiently through the whole thing. We left the store to think about the purchase the quickly returned to make sure she received the sale!!!

The customer service was just right. Not pushy or annoying, and even made some great suggestions on the furniture arrangement to we were not even considering.