Ashley
6861 N. 9th Ave.
Pensacola
FL 32504
United States

Customer Testimonials

Report a concern   September 12, 2021 — Rated 9 out of 10 by Timothy Pugh Ashley
What did you like about your experience?

Good clean store friendly staff

Report a concern   September 11, 2021 — Rated 10 out of 10 by Gail Corbin Ashley
What did you like about your experience?

We had a great experience!! Colleen was our sales person and she is fabulous!! She is friendly, helpful and answered all questions we had.

Report a concern   September 11, 2021 — Rated 10 out of 10 by Jamie Craig Ashley
What did you like about your experience?

Keith was great. He is an asset for your company. He listened and helped us find exactly what we were looking for in our home. He set realistic expectations for delivery timeline. You could really tell he was trying to earn our business not just feeding us a sales pitch. The quality and presentation in your showroom is amazing. We will definitely be back to see Keith.

Report a concern   September 10, 2021 — Rated 10 out of 10 by Nisha Ashley
What did you like about your experience?

I actually visited a location in lithonia ga, sales person there was very knowledgeable and customer oriented he helped me pick out my furniture and explained how to purchase from a location in Pensacola
I called and purchased over the phone

Report a concern   September 8, 2021 — Rated 10 out of 10 by J.J. Ashley
What did you like about your experience?

Everyone was kind and quick!

Report a concern   September 7, 2021 — Rated 10 out of 10 by S.W. Ashley
What did you like about your experience?

Taylor is amazing! Helped us order our additional furniture and checked on an order we placed a few months ago for a status update.

Report a concern   September 6, 2021 — Rated 10 out of 10 by K.H. Ashley
What did you like about your experience?

Customer service

Report a concern   September 6, 2021 — Rated 10 out of 10 by Ann Dingwell Ashley
What did you like about your experience?

No pressure sales people.

Report a concern   August 26, 2021 — Rated 10 out of 10 by Laura Coats Ashley
What did you like about your experience?

Colleen gave us excellent customer service.

Report a concern   August 24, 2021 — Rated 10 out of 10 by K.A.C.S. Ashley
What did you like about your experience?

Nice selection and our salesman Keith was very helpful and knowledgeable. No pressure

Report a concern   August 22, 2021 — Rated 10 out of 10 by Ann Dingwell Ashley
What did you like about your experience?

Greeted quickly. Not pressured but questions were answered.

Report a concern   August 22, 2021 — Rated 9 out of 10 by Kimberly Progressive Witherspoon Ashley
What did you like about your experience?

Customer service was great

Report a concern   August 22, 2021 — Rated 10 out of 10 by N.P. Ashley
What did you like about your experience?

Great customer service

Report a concern   August 18, 2021 — Rated 10 out of 10 by J.M. Ashley
What did you like about your experience?

Great experience! Timely delivery and wasn’t overwhelmed with sales people when walking in the door. Thank you!

Report a concern   August 13, 2021 — Rated 10 out of 10 by L.R. Ashley
What did you like about your experience?

Store Manager Steve was exceptional. We plan on purchasing many more items at Ashley Furniture.

Report a concern   August 9, 2021 — Rated 10 out of 10 by N.P. Ashley
What did you like about your experience?

Great customer service !

Report a concern   August 7, 2021 — Rated 10 out of 10 by Geneva Davis Ashley
What did you like about your experience?

Everything

Report a concern   August 7, 2021 — Rated 10 out of 10 by A.B. Ashley
What did you like about your experience?

Efficient delivery

Report a concern   August 6, 2021 — Rated 10 out of 10 by M.T. Ashley
What did you like about your experience?

I enjoyed the two sales people who helped us. They both were very pleasant to talk to.

Report a concern   August 5, 2021 — Rated 10 out of 10 by D.J. Ashley
What did you like about your experience?

Brett Sawyer was super helpful! His expertise helped us from start to finish and he explained the quality of Ashley furniture

Report a concern   August 4, 2021 — Rated 10 out of 10 by I.L. Ashley
What did you like about your experience?

The sales rep, Sandra Overbey, was relatable and very informative. We sat with her and went through all the details and came away satisfied that we made a good decision. Our new love seat and recliner are beautiful and very comfortable. They will be a lot better when we get delivery of our center console and other arm for the recliner, however, they are still very usable. The delivery went fine and everything is set up like we wanted. Thank you. We will soon be buying a new home and we will be back.

Report a concern   August 2, 2021 — Rated 10 out of 10 by Pam Rice Ashley
What did you like about your experience?

Lots to choose from

Report a concern   August 2, 2021 — Rated 10 out of 10 by C. Ashley
What did you like about your experience?

Jim was super helpful and extremely nice to work with.

Report a concern   July 31, 2021 — Rated 9 out of 10 by E.S. Ashley
What did you like about your experience?

Timing of the receipt of furniture

Report a concern   July 27, 2021 — Rated 10 out of 10 by Patsy Bailey Ashley
What did you like about your experience?

The salesman, Keith Braswell

Report a concern   July 27, 2021 — Rated 10 out of 10 by Cheryl Acima Shelton Ashley
What did you like about your experience?

Brett my salesman was extremely helpful and nice

Report a concern   July 27, 2021 — Rated 9 out of 10 by E.V. Ashley
What did you like about your experience?

Taylor was very kind and helpful. She didn’t pressure us at all.

Report a concern   July 26, 2021 — Rated 10 out of 10 by Alayna Butryn Ashley
What did you like about your experience?

Brett assisted us with our purchase. He was very easy to talk to and wasn't pushy at all. There was so much to choose from on their showroom floor. We were exhausted that day and luckily we were in and out in no time. We still haven't received our sectional so I cannot provide feedback on shipment and product, but the overall shopping experience with Brett was very pleasant. Ps another positive about their shipments is the wait time is a fraction of what other main furniture stores are offering. Something to keep in mind!

Report a concern   July 24, 2021 — Rated 10 out of 10 by J.M. Ashley
What did you like about your experience?

Friendly helpful staff

Report a concern   July 22, 2021 — Rated 10 out of 10 by K. Ashley
What did you like about your experience?

George was professional and knowledgeable— pleasant to work with


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