Ashley
6861 N. 9th Ave.
Pensacola
FL 32504
United States

Customer Testimonials

Report a concern   July 22, 2021 — Rated 10 out of 10 by Ali Rahmani Ashley
What did you like about your experience?

Colleen was so amazing!! She was super helpful even after our purchase when I realized I needed to change the orientation of the couch we had just purchased!
Will definitely be back when it’s time to make our next furniture purchase!

Report a concern   July 18, 2021 — Rated 10 out of 10 by C.M. Ashley
What did you like about your experience?

Sale person was not pushy but very helpful once we asked for help. Very knowledgeable and helpful

Report a concern   July 18, 2021 — Rated 10 out of 10 by D.F. Ashley
What did you like about your experience?

George was very helpful and has excellent customer service!

Report a concern   July 15, 2021 — Rated 10 out of 10 by J. Ashley
What did you like about your experience?

Customer service

Report a concern   July 12, 2021 — Rated 10 out of 10 by K.D. Ashley
What did you like about your experience?

Customer service and selection.

Report a concern   July 12, 2021 — Rated 10 out of 10 by K.H. Ashley
What did you like about your experience?

Our sales person was very helpful and gave us space to look around first. We were also given a Fire fighters discount which we were not expecting. Overall great experience and would recommend to our friends and family.

Report a concern   July 11, 2021 — Rated 10 out of 10 by Shelly Trevino Ashley
What did you like about your experience?

The salesperson was personable and helpful.

Report a concern   July 10, 2021 — Rated 10 out of 10 by J.J. Ashley
What did you like about your experience?

The friendliness and knowledge of sales lady, Dana.

Report a concern   July 10, 2021 — Rated 10 out of 10 by J.A.T.H. Ashley
What did you like about your experience?

Excellent

Report a concern   July 8, 2021 — Rated 10 out of 10 by C.M. Ashley
What did you like about your experience?

Great salesman, not pushy but answered questions when asked.

Report a concern   July 4, 2021 — Rated 10 out of 10 by Ali Rahmani Ashley
What did you like about your experience?

Colleen went above and beyond. She was extremely helpful and even helped me the next day after I had decided I needed to switch the positioning of my couch.
Would definitely recommend and will be stopping by again!

Report a concern   June 7, 2021 — Rated 10 out of 10 by kathleen gravedoni Ashley
What did you like about your experience?

Tim Ross was my salesman, and he was very patient with me and answered all of my questions to my satisfaction. I found him to be very patient and knowledgeable.It was a pleasure to work with him and I will definitely look for him the next time I am shopping at Ashley Furniture.

I was also pleased with the selection and if I had more money, I would have bought so much more.

Report a concern   May 19, 2021 — Rated 10 out of 10 by B.H. Ashley
What did you like about your experience?

Tim was awesome. Wish it didn’t take 12 weeks to get product though!

Report a concern   May 15, 2021 — Rated 10 out of 10 by L.B. Ashley
What did you like about your experience?

Staff was extremely friendly. Not too pushy, but close by and ready to help with any and all questions. This was first experience with Ashley Homestore, and definitely won’t be my last !

Report a concern   May 14, 2021 — Rated 10 out of 10 by Charles Moelinger Ashley
What did you like about your experience?

Friendly, competent sales associate (Colleen). Took the time to make us feel at home, shared personal experiences, treated us like family, Meaningful discounts.

Nice store, clean, organized presentation.

Report a concern   May 12, 2021 — Rated 10 out of 10 by J.K. Ashley
What did you like about your experience?

Service was excellent!!

Report a concern   May 10, 2021 — Rated 10 out of 10 by Pamela Hall Ashley
What did you like about your experience?

Salesman was easy going helped us through the whole process. We had so much to spend and he helped us with what we could by and needed.

Report a concern   May 10, 2021 — Rated 10 out of 10 by M.J. Ashley
What did you like about your experience?

Great customer service and a great salesman interested in giving me the best deal and customer service of the day

Report a concern   May 9, 2021 — Rated 10 out of 10 by A.B. Ashley
What did you like about your experience?

Good costumer service Good people working nice place

Report a concern   May 5, 2021 — Rated 9 out of 10 by Mary Dye Ashley
What did you like about your experience?

I ordered a nightstand to match a king bedroom set
I already purchased with a chest of drawers and one nightstand.

Report a concern   May 2, 2021 — Rated 10 out of 10 by C.D. Ashley
What did you like about your experience?

The sales person was friendly

Report a concern   April 29, 2021 — Rated 10 out of 10 by Patricia Abrams Ashley
What did you like about your experience?

Associate was very tentative and made me feel as if he really wanted my business. He was very polite and witty which made me feel comfortable.

Report a concern   April 29, 2021 — Rated 10 out of 10 by M.D. Ashley
What did you like about your experience?

Our rep was great. Super friendly and showed me everything I needed and didn’t push on anything. Was super kind and I loved his dad jokes! Very personable.

Report a concern   April 27, 2021 — Rated 10 out of 10 by Violet and Jimmy Rollins Ashley
What did you like about your experience?

Keith took great care of me from the moment I walked in the store and made sure that everything I said I wanted was accounted for. John in closing/finance was very friendly and also did his best to make the process quick enjoyable and efficient. I did and I am having issues with not receiving product the 8 to 12 week window ended up being 19 weeks for the other parts of my bed so I could finally put it together yet I am still waiting on two items. The only reason I gave y’all an excellent is because of your employees hard work butFor timely delivery I would give you a zero because as I stated I have still not received all of my product that was ordered on December 16 and it is now March 27.

Report a concern   April 26, 2021 — Rated 10 out of 10 by O. Ashley
What did you like about your experience?

Great customer service. Sales rep was very helpful and knowledgeable on the products.

Report a concern   April 24, 2021 — Rated 10 out of 10 by Pamela Hall Ashley
What did you like about your experience?

Salesman was wonderful and kind and funny. Spent quite a lot of time with him. He was a blessing to be with.

Report a concern   April 24, 2021 — Rated 10 out of 10 by V.B. Ashley
What did you like about your experience?

Everything was awesome

Report a concern   April 21, 2021 — Rated 9 out of 10 by B.B. Ashley
What did you like about your experience?

The people

Report a concern   April 20, 2021 — Rated 10 out of 10 by A.W. Ashley
What did you like about your experience?

Found what I was looking for

Report a concern   April 20, 2021 — Rated 10 out of 10 by R.B. Ashley
What did you like about your experience?

The service was vary good. The salesman was vary knowledgable and freindly.


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