Customer Testimonials
I recently went to the Ashley store at Greensboro and I loved the collections of products and the ambience of the store. Mr. Michael Mangum assisted us throughout the process, understanding our shopping needs and helping us find the right products for our liking and requirement. The checkout process was very smooth and overall it was a great experience. A big thanks to Mr. Michael Magnum who was very patient and helpful during our visit. I hate the fact that I need to wait for 60 days for the products and I guess I will start enjoying once they arrive at my doorstep.
Quality of furniture
Very clean, knowledgeable, and courteous shopping experience.
The sales staff were readily available if we needed them but not pushy. There was a great selection of furniture and we found exactly what I had in mind.
Salesman Ben is the best ever ... Personable, professional and a great overall salesperson. There was a major issue with the delivery person ... starting with the fact that when I told him which door was wider he said "no it's not wider", in my own home. Then as they brought in my dresser I noticed that the door wouldn't stay closed. I told him we didn't buy it like that and I refused it. He said that a tech would come out to fix it and if it couldn't be fixed then it would be replaced. Again I said I refuse it and called the store. After my call refusing it and getting a refund he was trying to hand me his phone to sign for delivery and again I said no, I refuse it. Then he really had got an attitude. My husband signed after he saw the dresser was taken off.
Very helpful salesman. We were treated well and appreciate that.
even with the shortage due to covid we got our bedroom set coming in bits and pieces, even got a card to finance
How courteous and patient Jay Wilson was with us. He found exactly what we wanted.
The salesperson looked up a previous purchase to make sure the item I wanted matched that purchase and he also made sure I got as much of a discount as possible
Dominique was absolutely amazing and patient. She was not pushy and was very honest. She took a lot of time with us to be sure we got what we needed and checked everything to see if it was in stock. When we came back in she even took time from her day off to help us get the warranty we needed and a new living room set. Then because things were a little crazy and unexpected she brought the bed controller right to our house. This experience has made us Ashley shoppers for life and Dominique a friend. Hang on to her, she is fabulous!!!!
The salesman was knowledgeable and friendly
The choices and honesty of staff
The associate Donya was very helpful and very patient with my 88 year old Mom.
Thanks
They had what I wanted in warehouse and my salesperson was very helpful and friendly
No issues with online website
do not use my comments. Please.
Service was friendly and helpful. I really like the fact that I heard from ASHLEY every week about the status of my sofa. I purchased the sofa in July. It came to my home on December 3rd. Ashley did not let me down. Thank you.
The whole experience was great. Small issues taken care of ASAP !
Wasn’t expecting to get my furniture so quick. It’s not compete but , hey I was happy we received most of it! Great job!
Excellent service.
Jason was very helpful
Not very pushing on buying,easy to speak with.
Sales, delivery were great.
The sales reps where very helpful and took the time to help us pick the right furniture.
TYER WAS SO PATIENT WITH ME TO DISCUSS QUESTIONS
ABOUT OVERSIZED CHAIR
Thai, our sales associate was exceptional. She answered every question. When I texted her she responded very quickly. I really appreciate her and all she did for us.
I liked the fact that Jennifer took the time to explain and go over things with me.
The salesperson introduced herself and then let me be. She was close but not hovering. I really appreciated this. The only negative is that I am still waiting on my furniture but I hope it will be worth the wait.