Customer Testimonials
The salesperson was very helpful, patient and not pushy.
Was happy stih service.
Furniture came in less than 16 weeks!
The associate who met me when I came in, Ben Phillips, was very helpful and provided discounts that gave me good savings on the furniture I bought. I thought the quality of the furniture was better than what I saw in another store I looked at before going to Ashley.
Danya was very knowledgeable about the products. She explained the different options for financing. She also gave us a quote that included home delivery and in a standard warranty plan. She was very honest with us when a piece of furniture was not really leather and explain to us that it would not feel like I’ve current furniture.
I was only there to purchase a mattress. I saw a bedframe that was nice and inquired about the price. It was already on sale, but I asked if the price was still negotiable. The sales rep did a check only to find the price was lower. Although he should have checked before, I was still appreciative of the price coming down.
The sofa looks great and it was delivered quickly.
Ben was very patient and helpful!
The in-store experience was great. The 4 month wait, not so much. Understand with the Covid induced spike in demand though. Overall very good experience.
How easy and simple it was to find what i was looking for and purchase quickly
Ben was able to make my item exchange a smooth transition.
She Ronda and Jay took their time to help me and walked me through the process. They were very knowledgeable and their customer service was very warm and helpful
I felt no pressure to look around
Staff was very friendly and helpful!!
Dresser came way before promised
Great customer service! Very knowledgeable of the products I was interested in! Made my final decision very easy - I have no regrets going to Ashley Home Store!
Fast, efficient service
My sales rep Charellee was awesome and straight to the point. I didn't feel like I had to buy something and she gave me all my options.
Great delivery staff
The experience was good but only the delivery schedule is bad as I have to wait 16 weeks to get the order for which I have to make the payment in full upfront.
Was not pressured to purchase Answered all my questions honestly Explained all the features throughly
Very friendly and courteous. Pleasant atmosphere. Sales associate very knowledgeable.
Cherrelle really took the time to assist me when I came in the store last week. She didn’t make me feel pressured to make a purchase and gave me plenty of options and also gave me her business card to contact her although I hadn’t completely decided upon my choice. When I reached back out to order she made sure to alert me of everything along the way and even assisted me with coming up with a new option when an item I wanted was discontinued. I truly appreciate her time and consideration.
Easy to find what I was looking for, good selection and good prices.
Shannon was extremely helpful during our process.
I liked that we were greeted at the door, and then left alone to browse. Being able to have the freedom to look around without having someone hover means so much!
We worked with Shannon ~ He’s the best! Thank you Shannon for all of your help!
Good service, no pressure.