Member Testimonials
The variety of machines available, the cleanliness of the facility, and hydro chairs are very nice.
Better then other wise
it’s was great and friendly staff
I am 70 years old, but everyone was so helpful to me. No one made me feel bad for wanting to use just a couple of the machines. I am not a weightlifter, but would still like to learn how to build up my strength and be able to walk in a safe environment.
I love the shaker machine and the hydro massage beds!
The people that work there
Tiffany day shift employee. She should be in management. She is kind and very personable! Polite. Addresses all members. But states PF will not work with her hours.
Also if there’s multiple (3 or more) female employees working there should be NO reason that the only male employee working be designated to clean the female locker room!
Clean, atmosphere, has everything I need to work out!
EVERYTHING! Planet Fitness is awesome! The equipment is always up to date, the facilities are always clean, and the staff is always awesome.... NO MATTER which one I visit!
Always clean. Staff is welcoming and helpful.
I have enjoyed my membership for almost a decade. All of your locations are well maintained and managed. Equipment is functional and operational. New equipment is available and cleaning is prioritized. Every aspect seems to be addressed and staff is helpful and professional.
What's not to like? You got great staff, a clean establishment and working equipment.
It was peaceful and everyone was minding their own business working out. And the facility was clean.
We have had a great experience with PF. And now that we have PF black card we love it! We love the tanning bed, hybrid stand up , and the hydro beds.
Everything is always so clean, and the staff are always welcoming and friendly,
Thank you PF Rowlett!!!
My experience at Planet Fitness has been amazing! The staff are very kind and pleasant to be around, and are willing to help at a moments notice!
Thank you PF
The staff is friendly and the equipment is pretty good
It’s clean, awesome customer service, and plenty of machines to workout.
Love it here! Clean, nice equipment & staff is top notch.
Been working out at the Bentonville location for over a year now almost every day. It has become a tremendous asset in my life and I love working out there. Gym is great and very functional. It never feels over crowded. The staff is very friendly. Really cant think of anything negative to say!
Very simple process
Clean, more than enough cardio equipment.
But please install an elevator so plus size people with bad knees can get upstairs. There is a lot of competition for resistance training equipment even at 4:30 am.
Also, being handicapped, I can only use the treadmills on the end of the aisle, yet these seem to be the most popular for the thin/fit people. Can they be designated for handicapped?
Cleanliness, accessability to equipment, pleasant atmosphere.
The location is very convenient for me, it’s not over crowded and it’s a clean facility.
Great value. Big and spacious with plenty of equipment. The people are nice and always greet you when you arrive and say have a good day when you leave.
The convenience, availability of equipment, overall atmosphere
Friendly staff, clean facility and not to crowded.
I like the Planet Fitness in DeSoto. Staff is friendly and welcoming
Plenty of equipment, spacious and clean.
customer sev
Love the staff, it’s clean, and has everything I need! My happy place :)

Excellent customer service and cleanliness is 100%