Member Testimonials
Cheap, easy, judgement free, always has available machines (I come in the evenings around 5:30/6pm).
Staff, equipment, and the experience of Sir William ( personal trainer)
Meghan is great at the front desk! She is always kind and helpful.. greets you with a smile every morning even at 3am!
Peaceful, non judgemental and equipment get replaced as soon as its damaged
It’s a great place no judgement.
Plenty of machines
Traffic during the times I go is tolerable. The bathrooms are generally clean, but could be better. The tragic thing is how disgusting some members are, inconsiderately making messes with powders, bodily fluids and solids in the changing rooms and showers, etc. Despite the issues, this location is still one of the best gyms I've been to in decades.
Clean and the employees are very helpful
I love that I can work out in the mornings and not be bothered. The staff is friendly and accommodating. I have watched the same trainer work with different clients, and he is so very kind and energetic.
Very clean, easy access to exercise equipment, friendly atmosphere
Everything was on point. The customer service is always amazing, tanning beds were very nice and the locker rooms were clean. The only thing we would live is more options for an abdominal machine. We don’t know what it’s called but you sit and extend your arms out and do a crunch type movement. Other than that; we live this location!
i love planet fitness... everything about it. the people who work there, the cleanliness, the amount of machines to use...
all of it
I like the atmosphere, the facility and the staff.
Lo único bueno que hay … es que llegan bonitas mujeres a hacer ejercicio. Eso es muy buena motivación
It’s always clean, and not crowded.
Plenty of work out stations. Judgment free zones. 30 minute workout area for quick lunch time work out. 24 hour work out for your work schedule flexibility.
They’re always super friendly and clean always make everyone fell so welcoming
I love how clean the gym is!
Clean place! Nice people !
Friendly staff. Clean equipment
I like that Planet Fitness is open 24/7 so that I am able to work out on my schedule. The location is convenient. The staff is friendly and the check-in is simple. I only wish that it had a running track or pool at some locations. Then, it would be great!
Very positive team of employees and just needs to watch the younger generation they're breaking the machines not knowing how to use them
Excellent environment
Amazing team! Kiara is a awesome GM! Dee, Ree, Erika & Christina bring great energy! Great team at the Richardson location.
My experience has been great over the years. Even though, management has changed, equipment and facility are being kept to standard. Sometimes, there is a lot of staff members behind the desk when they could be out on the floor cleaning or checking equipment.
Very clean!
Staff was very friendly
Available staff
Not crowded
I love the community and when Mr. Ray asked me to take a survey I didn’t hesitate because he’s always full of positive energy and treats every member with dignity and respect and also the new general manager is doing a great job!
I occasionally find myself at the BA facility, and have always felt at home there. Clean facility, helpful staff, friendly people...makes for a great workout!
I am enjoying this club. Friendly people, very clean and a nice layout!

very clean gym and spacious