Member Testimonials
This location was the cleanest and most organized one I have visited. Huge area for Black Card Members, large locker rooms with plentiful showers, and again, very clean.
Great place and the people there are very professional , and nice . Love going there
The whole front desk staff is amazing all they way down to the over night girl that’s there Monday thru Thursday she is amazing
Gym is staffed by friendly associates that also work hard to keep the entire gym very clean.
Keep up the great work!!!
No one is rude or judgemental and very nice atmosphere workers were very nice and very helpful it was my first time there and the lady working was very nice and showed me around the whole gym and showed very thing that was available to me It was a surprisingly nice visit I enjoyed and will be BK more often
use massage room more often
Machines
Frist thing
Very clean
all machines work good
if I need instruction
You guy's help very courtesy
and I like verry close to my house
2 min.
Great location. Love the variety of strength training, cardio and the inclusion of squat racks
Clean
Not crowded
Tanning
Massage
Friendly and super helpful staff
The gentleman “Connor”- he was very informative. His manners were beyond reproach! Kudos to him! Facility was very clean and sanitary. Tanning beds very cleaning and ready for use every time I am there. I have been a member since 2013- my mother died so I once was talked into another gym. So I left PF FOR ONE MONTH***** Big mistake. I did not like the factor that I to pay all be fees again and start over time wise. That’s was a downer! There should be a grace period. I was curious why is my black membership not accepted at other Planet Fitness gyms? I was told I could go anywhere to any one of them. And I did, but I was told I could not come there I was told I could go anywhere to any one of them. And I did, but I was told I could not come there. Nevertheless I will remain a Fan and supporter of Planet Fitness! All of the employees at PF WICHITA FALLS A+++++
I was pleased with the equipment, the cleanliness, the staff and that they had Tootsie Rolls at the desk.
I have been to multiple locations including, Hillsborough, chapel hill , Graham. Burlington by far is the cleanest location. I drive past the Graham,nc location just so I can go to the Burlington location. Between the cleanliness and how often the employees actually walk around to make sure the spaces stay clean surpasses all the other locations.
Only issue I have with Burlington,NC is how often the water filter is changed as of today 5/4/2025, the water filter indicator has been on red for almost 2 weeks (if it gets to red then water bottles should be available for free in my opinion). This is probably the most important thing in the gym and it tends to sit on red for quite an awhile. Other than that I don’t have any actual complaints.
As for recommendations, I would like to see 2-4 more stair units to be added in place for a couple of treadmills, 1 more Roman chair units and 1 more floor leg press.
It’s inexpensive and has good quality machines and weights.
Friendly, professional staff
Clean facilities
Plenty of equipment
Chill environment, lots of equipment, clean bathroom/locker room, friendly staff, open hours are great!
I have been A Faithful Member for Over 20 Years now. I shall Continue to Get my Workouts done because it's All about Staying in Good Health. 😊
I like the variety of equipment, the friendly and helpful staff, the hours, and the price.
the friendliness of the staff
I am very happy with this gym. It's clean and well equipped. I do wish they'd put up signs to remind people not to just sit on machines reading their phones rather than working out. It's very annoying when you're trying to finish your workout and someone is just sitting there, not using the machine, while glued to their phone.
Clean, staff is friendly great equipment the new massage chairs are amazing.
It is not that busy; close to my home; parking is easy; and machines are clean and well maintained. Staff is very friendly. I love how you support youths with your free summer membership. It keeps them away from drugs and bad things while out of school.
Everything here was amazing. Especially the staff member Isaiah, he showed me around the gym and was very friendly.
It was a good experience. Neat and clean
Numerous gyms to workout
Clean facilities and very helpful staff.
Great staff. Great machines!
Easy check in. Clean. ALOT more welcoming staff than in the past. Hope it stays awesome
Gym is very clean and staff is very friendly