Customer Testimonials
Your customer service is fantastic. Your organization has been extremely responsive to our calls and has gone above and beyond with every encounter. At this time, I'm hoping that the recent adjustments made to our system will improve the quality of our water. No noticeable changes have been detected yet but, I realize it may take time before we notice any improvement.
we know our water is pure and safe to drink for everyone in our household. I use it for making my coffee and my coffee maker doesn't get residue buildup.
Delivery guys are awesome!
I use bottled water for coffee,tea, and my pets will only drink Culligan water! I love not having to haul those heavy bottles ( thanks guys!!) Very cost effective for me and it's one less thing to worry about!! Thanks so much for all the great service!
Employees courteous. Equipment works well to manage iron in our water.
The equipment we have has been very reliable to date. The annual service has been taken care of in a timely manner.
They always put the salt on time and check our softener out each time.
Drivers & delivery guys are great. Keep softener running good!
I have the water softener, and my water has never been better. I also have the smart version of it, and its nice that I can bring it up on my phone to see what my salt level is at, and my water usage. worry free, and the customer service rocks!
The promptness of delivery and I enjoy my soft water.
I like the way the service man arrives, takes regular care of my softening system and leaves with me almost being unaware that he ever came....and does a great job!
Very good service, I think every one has heard "HAY CULLIGAN MAN"
Of course the main things I like are delivery and filling the water softener. The delivery guys are always pleasant to me and my dogs. On my last delivery by a substitute for my route, the salt was left outside my house. I called the office and your terrific receptionist had the sub come back at the end of his day to bring the salt in. Clear directions are on my account. Thank you Sarah/Sara, your personality is the epitome of great customer service. Culligan is lucky to have you.
I'd like to add I'm a disabled senior citizen so it's imperative that your services are important to me. I wish a delivery time could be set but I understand how that could vary.
I would highly recommend Culligan, it's just a relief having something I need and don't have to worry about.
Professional and reliable service.
They are cooperative to come when someone is home.
Tested water to make sure softener was functioning right.
Friendly delivery persons. Water at kitchen sink is always great.
Friendly service, great product.
Good service.
Always call to tell me when they will arrive so i am home. They keep their equipment in good working condition.
We like the salt delivery. Yes it's more but for older people like us it's worth it
Pretty much everything! I do especially like that you keep track of when I'd be due for service. Thanks bunches
Everything
I like that they send an email alerting us when they are delivering
I like delivery and the notice and the men are always very nice. I did not get an email receipt yet for the last delivery
My delivery guy is very helpful carrying my heavy water jugs in. I can’t lift them anymore. Service is great ❤️
Everything is done for us we don't have to worry about anything.
Great service! Great people!
Love the dependability of your salt delivery & maintenance capabilities of my softener & pure water machine 😊
We recently had problems with our RO drinking water system running slow and not re-filling properly. It took them 3 visits to find and fix the problem but it was a weird failure that they don't see often. Each time I called in they showed concern and sent someone out right away or the same day. They were very attentive to our service needs. The eventual problem was that the glue from the carbon filter came apart from the filter and would rise to the top of the cartridge and prevent water from re-filling by plugging the intake. That filter had just been changed in Oct. 2023. In the end, the problem was fixed with a new carbon filter. They warrantied the 4 month old filter and even returned some of our original parts, took out new ones they had installed trying to fix the problem, and gave us a credit back. Although, it took a few attempts to repair the problem they were fair and we were happy with their service (and the final bill!)
Your products and services are excellent.