Customer Testimonials
I like the online portal for appointments. Techs are knowledgeable and receptive to questions on problems.
Technician provided a confirmation call prior to visit. Day of visit he arrived as expected in a timely manner. Also appreciate status report of work done via email after service is completed including any recommendations to ensure my home and property remains bug free.
Over the nine years Bug Out has been our pest control vendor, their services have proven to be very effective. They focus on preventing pests from getting into the house rather than trying to eliminate them once they get in. Early on, when we first started using Bug Out after purchasing our home, we did have to have them come inside to eliminate some pests. Once the inside was s under control, it is only very occasionally that we have to have some treatment done inside (once a year, or less).
Warranty.
Consistency and if I have a problem you’ll schedule a technician quickly.
Good service and Don is great!
The technician was awesome.
On time and informative.
Great service person.
reliable, friendly, conscientious employees.
Always on time very considerate their service is guaranteed if I ever have a problem in between scheduled appointment they will come out free of extra charges. Slightly on the $$$ side that's why I have a 9 out of 10.
Prompt service, courteous service, competent service.
The exterminator comes, does his job and leaves with little to no disruptions to us.
I've been a customer for 18 yrs and never had an issue. Their technicians are always polite and friendly.
you guys are the best used for years then lost my job and had to stop. But you are back. Greatly appreciate all you do for us
Very efficient
I told two customers about y'all have not received my gifts cards yet. Bug out been to Thurman Merritt about 3 times & Byrd's Chapel Missionary Church 1 time haven't received my gift yet not telling no body else
BugOut of Ocala does a very good job in communicating with their clients. All the personnel are knowledgeable and very friendly.
Personal contact by technician
Good service
I am a loyal customer.
The friendly people who come to my home they are very respectful
Friendly and on time
Timely service and immediate results.
Alex is awesome! He’s the main reason we stay. Thanks!
Dependable and effective service
Walter does an incredible job communicating and is extremely thorough. Has a great personality.
I believe we’re on the right service we’re looking for to make lawn green & healthy. Ken & Adam are very patient informing us how to manage & revive the lawn. Both of them are well knowledgeable that customer are looking for a lawn care.
I still saw a few drain flies a few days after treatment
Otherwise very pleased with the service so far.
Always professional