Customer Testimonials
Bugout is reliable, they don't disappoint.
fast and friendly service
Technician is very nice and knowledgeable.
The technicians do a great job
Elijah sent me a text on Friday to let me know that he would be at our house between 8-9am. On Saturday Elijah sent another text at 8:08am to say that he would be at our house before 8:30am. After arriving I discussed with Elijah that we used to get a call a few days prior from a technician a 2 hour timeframe when they would be here, but the last two outings there was a robocall from the company that the tech would be here on a certain day, but no time period. We have been asking for the tech to come in and spray around our kitchen and hallways for the last 6+ years and that had gone away. Elijah said he would try to set us up on a specific day of the week each quarter. I was very satisfied with this answer. I look forward to having the same technician for many years as he is probably the 4th or 5th tech we have had since we moved in Dec 2019 ( our 10th quarterly visit ).
We where pleased, Your sells rep was GRATE the gentleman That came to our home ..Was totally custom service...
It.was a big difference when will tbugout be coming
back be coming back hopefully same Burman
Love my tech Leonard! He's the best. Very knowledgeable and courteous and always respectful of our time and property.
Responsive
I am notified when your representative is on the way, when he comes onto my property and before he leaves to make sure I have no concerns or problems. He is very professional and very pleasant
Gentlemen was professional and knowledgeable and has been doing a great job.
Customer service addresses questions and concerns promptly and is willing to thoroughly explain procedures. Technician is thorough and knowledgeable.
Annual termite inspection was very thorough and technician took lots of pictures of the crawl space and took time to explain his findings. He was very helpful explaining our options to fix the problems he found.
John Valese does an excellent job.
Our service man is very efficient let's us know everything that he is doing and answers any questions that I may have. My grass is looking better already.
Javier is always interested in us as people not just customers. He will take care of any problems we have with care and professionalism.
It is friendly, thorough with return visits if something comes up after the initial visit.
Good results.
Friendly, helpful and knowledgable responses from all employees I have encountered. Prompt service when extra treatment requested. Reliable scheduled visits.
My lawn always looks great and neighbors have positive comments on the appearance.
Courteous and knowledgeable staff
Shaw is awesome
They are great at keeping my grass green and healthy.
Provide good service and a real problem solver.
Javier is amazing. Professional and polite.
You rep was very kind, courteous and helpful. Did an awesome job
Usually respond quickly tp problems
doing everithing that was promised
I live in a manufactured home. When I moved in there were many visible roaches. After a spray inside. No more roaches. They just sprayed outside and I have seen 2 roaches DEAD! I am happy with my service.
Kenneth Reeves is professional, polite and really cares about talking care of our house! No bugs!!
I don't have much experience with other companies but I can say that every tech that I've met has been friendly and helpful, and best of all, the product works.