Customer Testimonials
When things don't go as planned, this team has always been able to provide a suitable alternative. Example, my connecting flight from Chicago to Madison was cancelled and there were no available flights until the following day. The agent was able to find me a rental car so I could still get home that evening.
Fast, friendly reliable service. Whenever I needed assistance, it was there.
I like that you send me updates on my travel.
Great service, immediate help when calling Fox.
Great responsiveness and friendly customer service!
Quick response to concerns and turnaround on reservation requests.
Help find fights that did not come up on Concur. Prompt and responsive. Was able to show different options including prices.
I like new self serve capability but it sometimes doesn't work
Chelsea was awesome and made everything very easy for us!
All the help we were given. Extremely friendly.
I do not like booking online and always prefer to speak to a person to make sure all the correct cost centers are charged, etc. as well as if you are booking for a non-employed guest to ensure payment is correct. The representative I had was wonderful, friendly and knew her job - that is not always the case in the past. I made a point to let her know I appreciated her for her services.
Nice and simple. Appreciate the itinerary docs we receive via email.
Having my profile makes it easy to just ask for reservations and they are done without having to answer a lot of additional questions.
Easy to navigate
All inclusive. I can do all travel in one business.
All went well booking the flight because it was my second time using the online program. I did find it a little cumbersome the first time using the online air reservation system.
Pamela Turner at Fox World Travel is absolutely fantastic!
Was easy to use.
Easy to use, quick turnaround time and great when an issue comes up.
Easy to navigate
I really like working with Kim Myers and Gina Hussey. They really work to take care of the traveler. They understand the time it takes to get through airports and make sure you have plenty of time between flights. They both always make sure we get the best deals. Most of us in Schreiber always say call Kim or Gina to make sure the travel experience is the best. They know Schreiber Foods.
A quick response with several flight options.
Relatively easy to use
Very friendly and helpful!
I did not appreciate the reason that we HAD to call, though. There is a new autnentication method, requiring some kind of authenticator. I was already on the road but, after downloading a recommended authenticator, it was only for a monthly $9.99 fee -- NOT interested. We must have something through our University, but I was simply not able to get anything going to book my own hotel room, so HAD to call (and pay the fee). That said, when I did call, the person was helpful, efficient, excellent.
Very content with Fox Travel
easy to use
consistently reliable.
Ease of use. Customer Service rep.
Quick and easy
Barb does a awesome job