Customer Testimonials
I wish there were a better way to coordinate without sending multiple emails, but otherwise, the team did a great job.
Listened to needs and identified appropriate flights
easy to select lodging choices and see options on a map near where I have to travel
You have amazing friendly employees working for you! They are always courteous, offer options which leaves me satisfied with the end result.
Timely, detailed, and courteous
Good people...good service
Your representatives are always professional and very helpful.
Patient and positive as well.
Thank you!
You make it easy for me to travel!
I don't love concur but if ever I have issues and need to contact Fox they have always been VERY helpful. I also like that they have a process in place if something needs approval such as a car rental it happens quickly so you can move forward with your travel plans. I have never had anything but positive experiences with Fox but I do 90% of my booking online.
The representative was very helpful with my questions.
Very prompt on setting up your travel plans. Just a couple of questions and your pretty much done.
I like having a person, rather than a bot help with travel issues
It is easy - when an issue arises it is one call to get things taken care of instead of standing in their long lines.
great Customer service and goes over the flight details accordingly
Friendly and professional staff.
Customer centered, efficient, helpful.
Professional, timely, resourceful, kind, pleasant to work with.
Thank you for all you do to provide excellent client service!
Best,
DawnMarie
ease of use and integration to our Concur platform
It's easy to book online and any time I have had to call for any kind of assistance, The representatives are friendly, caring and very helpful.
Great customer service!
quick,easy,professional.
Very helpful and easy to communicate with.
Kathryn was very helpful and accommodating with all my requested changed.
It’s so nice to have an expert plan our travel.
Jennifer Turner is very helpful, friendly and efficient.
Everything worked out well!
It's fast and easy to book a room in nearly every town I have assignments in
Friendly service reps who are quick, efficient, knowledgeable - and always helpful! Thank you
I have found the service you provide to be top-notch ! When I have had an issue, the team is more than happy to field calls on specific issues. In fact, I have an opportunity for you for the company my daughter works for. Feel free to email me direct at Email address removed and I can explain further. - Janine Gundrum
They are very customer service centric and do it with a smile!