Customer Testimonials
Quick response
Fantastic customer service and proactive care to travelers
My agent made things so easy, responded very quickly, and was able to get everything I had asked for.
Easy and efficient.
Friendly staff. Easy to work with. Timely answer to questions along the way!
The Concur system provides a quick & easy way to schedule flights, rental cars, hotels, etc. when traveling for work.
I've never had an issue with an airline, hotel or car rental agency not having my Fox World Travel-produced reservation.
very easy to work with and get my questions answered
Travel is set up through Acuity's travel department. This makes travel less stressed.
Easy to use, quick response to calls
online is easy to use
Prompt reply to email requests
Your services are reliable, efficient, and consistently meet my needs with excellent support.
Lori was very kind and helpful.
efficient accurate very pleasant
Very easy to use but heard to get a hold of
Always open and accommodating
Responsive and informative.
It's great to be able to speak with someone on the phone without having to wait on hold for 20 minutes or more. Sherrie couldn't have been any nicer or more accommodating, and her patience was greatly appreciated. 5 stars!!
From a vacation planner perspective, FWT personnel have always gone out of their way to ensure that we make informed decisions that reflect our personal interests and comfort levels. They have always delivered on meeting or exceeding our travel planning expectations and have demonstrated true expertise when we have had the opportunity to actually travel with one of them. They have truly exceeded our expectations time and time again.
It was very simple to follow the process and get checked in. No issues
Jordan was very attentive to my requests, timely in responding, and got the exact package I wanted put together for a future trip. Service was great!
It is fairly easy to use.
Very knowledgeable and professional
Answers all inquiries promptly
I called and they took care of my group booking efficiently and correctly
The person who helped me was very friendly and helpful. Thank you!
Friendly agent.
The system is easy to use to book travel on the computer. When I need to change travel plans, I appreciate that there is a real person to talk to and to implement my requested changes.