Yoder

Average rating: 8.9 out of 10 based on 199 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 10, 2015 — Rated 10 out of 10 by Paula Hecht Sylvan of Saginaw
What do you like about our services?

Great staff, nice hours!!

Report a concern   October 2, 2015 — Rated 5 out of 10 by C.B. Sylvan of Saginaw
How did we disappoint you and what can we do to make things right?

The Sylvan program is not designed for kids with dyslexia. Spent a lot of money with little progress. Sylvan ' reading program worked for my other child.

Report a concern   August 30, 2015 — Rated 10 out of 10 by M.A.W. Sylvan of Midland
What do you like about our services?

You offer a variety of services to help different types of students. My experience with your Midland office has always been positive.

Report a concern   August 21, 2015 — Rated 10 out of 10 by D.A.P.D. Sylvan of Midland
What do you like about our services?

Both of my children seem to enjoy the classes and are learning. Whats not to like?

Report a concern   August 21, 2015 — Rated 10 out of 10 by G.A.D.W. Sylvan of Midland
What do you like about our services?

They are flexible and staff is very friendly and helpful.

Report a concern   August 21, 2015 — Rated 10 out of 10 by M.F. Sylvan of Saginaw
What do you like about our services?

Has kept me informed about my daughter progress. as well as kept her interest in reading.

Report a concern   August 13, 2015 — Rated 8 out of 10 by F.R. Sylvan of Saginaw
What could we do to improve?

I have a meeting next Monday to find out how well my son is progressing. I may be able to rate Sylvan higher if I see the information about his progress. I know that it is hard to put a price on education and I am willing to pay what I can to help my son be successful but driving him an hour away and paying what it costs is a lot.

Report a concern   August 10, 2015 — Rated 9 out of 10 by G.A.D.W. Sylvan of Midland
What do you like about our services?

Focused on student's personal needs.

Report a concern   July 20, 2015 — Rated 10 out of 10 by Susan and Douglas Harvey Sylvan of Midland
What do you like about our services?

Excellent instructors and director of center. Good teacher to student ratio and quality programs.

Report a concern   July 6, 2015 — Rated 10 out of 10 by R.A.T.E. Sylvan of Midland
What do you like about our services?

I like the fact that my son's reading program is comprehensive. I think the program is setting a solid foundation for his entire education.

Report a concern   July 5, 2015 — Rated 10 out of 10 by L.D. Sylvan of Midland
What do you like about our services?

A great way to retain what was learned during the school year throughout the summer months.

Report a concern   June 28, 2015 — Rated 5 out of 10 by L.B.G. Sylvan of Midland
How did we disappoint you and what can we do to make things right?

Our daughter increased her ACT score by only 3 points and she was devastated when she found out her score. She was trying to get to a 27 and is only at a 25 now as she applies for college. She felt that she could not speak out during tutoring sessions with other students and that the pace was too fast, but that she didn't feels safe in asking for clarification.

Response from Sylvan of Midland:

Students are encouraged to ask questions during our ACT seminars. It is up to them to take the initiative to do so. Those for whom the pace is too fast generally do individualized sessions. During this particular seminar, a second teacher was available to help. To achieve the maximum benefit from our program, a student must complete ALL components, including the online homework, as it is an essential part of our program. Those who choose not to take advantage of the online portion miss many opportunities for analyzing their errors, which is key to avoiding repeated mistakes.

Report a concern   June 24, 2015 — Rated 9 out of 10 by B.A.D.M. Sylvan of Midland
What do you like about our services?

quality of tutoring

Report a concern   June 22, 2015 — Rated 10 out of 10 by Keri and Matt Hofmann Sylvan of Midland
What do you like about our services?

One on one learning. Assessment explanations - knowing exactly where my child is at and where more attention is needed.

Report a concern   June 15, 2015 — Rated 7 out of 10 by S.S. Sylvan of Saginaw
What could we do to improve?

In my opinion, there could be more communication with the tutor and parent directly instead of waiting so long for an update from either Karen or Ryan. It is always good to have reinforcement from the parent to the child and that can't happen without more time with the tutor

Report a concern   May 8, 2015 — Rated 5 out of 10 by D.A.P.D. Sylvan of Midland
How did we disappoint you and what can we do to make things right?

I just prefer to not to pass judgement until Walter has been attending long enough to make a truly accurate appraisal of his gains.

Response from Sylvan of Midland:

Although it is too soon to assess growth this early in a student's program, we still like to get feedback on a family's initial experiences.

Report a concern   April 26, 2015 — Rated 10 out of 10 by C.B. Sylvan of Saginaw
What do you like about our services?

Everything, Marissa has improved her grades a reads more now then she has ever!!!

Report a concern   April 19, 2015 — Rated 10 out of 10 by L.B. Sylvan of Midland
What do you like about our services?

It's very personalized and truly is built around the individual receiving the support!

Report a concern   March 31, 2015 — Rated 10 out of 10 by J.A.V.L. Sylvan of Midland
What do you like about our services?

Very friendly and has helped our child gain confidence to succeed in school.

Report a concern   March 23, 2015 — Rated 10 out of 10 by Chenoa Brown Sylvan of Saginaw
What do you like about our services?

Friendliness of the staff & my daughter enjoys attending!!!

Report a concern   March 6, 2015 — Rated 10 out of 10 by Josh and Sarah Presley Sylvan of Midland
What do you like about our services?

Just a little over 2 months ago our son would not do his math homework. Now he does. What changed in 2 months is Sylvan. He now has the confidence to do it so he does it. He is excited to go to Sylvan two times a week. I am thankful for Sylvan.

Report a concern   March 2, 2015 — Rated 10 out of 10 by L.B. Sylvan of Midland
What do you like about our services?

flexibility on times; communication; regular updates on child's progress

Report a concern   March 2, 2015 — Rated 10 out of 10 by M.A. Sylvan of Saginaw
What do you like about our services?

The complete staff all around.

Report a concern   March 2, 2015 — Rated 8 out of 10 by A.S. Sylvan of Saginaw
What could we do to improve?

It would nice if the tutor would give the parents an update of what they are doing. We don't always get great insight on that from our child. A report or even a quick hello and "tonight we covered ____ " response. I feel awkward going into the clarion to ask...like I'm interrupting.

Report a concern   February 19, 2015 — Rated 10 out of 10 by B.B. Sylvan of Saginaw
What do you like about our services?

I like the one on one tutoring. Sylvan cares about your child's education. I'm so happy I choose Sylven for my son.

Report a concern   February 9, 2015 — Rated 10 out of 10 by G.W. Sylvan of Saginaw
What do you like about our services?

Very accommodating and flexible to our schedule.

Report a concern   February 8, 2015 — Rated 10 out of 10 by D.P. Sylvan of Midland
What do you like about our services?

act prep class, organized, on time,practice tests, teachers

Report a concern   February 6, 2015 — Rated 10 out of 10 by A.R. Sylvan of Midland
What do you like about our services?

Excellent learning strategies. Very turn-key.

Report a concern   February 4, 2015 — Rated 9 out of 10 by A.G. Sylvan of Saginaw
What do you like about our services?

I like that the Sylvan staff are flexible if I need to change times. Everyone has been very helpful and nice to this point. I like that they are making learning fun for my daughter.

Report a concern   January 20, 2015 — Rated 5 out of 10 by S.W. Sylvan of Saginaw
How did we disappoint you and what can we do to make things right?

the cost is just extreme.


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