Client Testimonials

Very professional and quick dry time.

Great service from start to finish

Zerorez employee arrived on time and finished within less than an hour. Although drying was required overnight due to high humidity, the finished carpet met all expectations.

Clean process. Professional and timely service.

Professional staff and end result

Professional, prompt , efficient and superior service.

Very Professional -- good equipment-- They do an awesome job.

Professional tech's, great product and service

carpet has never looked better.

What a great team of people that provide the best carpet and tile cleaning in Spokane.

Technician was on time, polite and pleasant. Covered his shoes, protected wall edges, and carpet looked great! This is my third time using Zerorez and I will continue to use! Great Service and work.

The products seem to do the job...CLEAN, and they don't really smell. Josh was very nice, and asked what I wanted done (kept checking in with me)and was professional. I would ask for him again and I would refer him.

The results were great. The person who did it was efficient, could answer my questions easily and was very personable.

Your products are great but even better are your technicians!! Josh did our carpets about a month ago and we had him back to do our grout. Shortly into the cleaning the pump on his truck broke and he had to have another tech and truck come to finish the job. My whole point to this is I didn't think Josh could have given better customer service than he did when he cleaned our carpets but he totally outdid himself when we had the issues he did. He could not have treated us any better or anymore fairly!!!! I said it before and I'll say it again, you're very, very fortunate to have Josh as an employee!!! Please tell him "thank you" again for his outstanding service!!!!!!!! We'll be asking for him from now on!! With the combination of your products and employees like Josh your business will be extremely successful!!!

Friendly and courteous staff...very helpful. Great cleaning results without the huge hassle or mess. Very satisfied!

The tech, Chase, did a great job explaining in detail about Zerorez, how its products worked, how it protected your carpets, and how long it would be for the carpets to dry. The carpet looks great after it had dried. We are real pleased with the way the carpet looks and that any stains that we had are gone. Once again Chase did a great job and we are pleased that we had Zerorez do our carpets!

Mike & Ellen Gutowski
Hayden, Idaho

very thorough sales

It always removes cat pee!

Zerorez products are great! Your all purpose cleaner is the best!
When Patrick came to my house, I showed him some problem spots on the carpet. He did an awesome job. The carpet and the tile look great! Patrick is very knowledgable and informative. Job well done!!!

the great results of the cleaning

I had scheduling challenges with me working and being away from the home but the tech and staff were amendable to working with me to enter my home with my verbal permission (trust issue), do the walk around/inspect, call me with assessment and for taking my payment over the phone.

Also, I forgot to mention Rick and Teresa Lukins (referral) so I could get a discount so I dont know if its too late for that now. Regardless, I am very pleased the service and result. This is the 2nd time I have used this company.

Very professional tecnician. When I called to schedule appt. She was very helpful and accommodated my needs.

I really appreciated the immediate follow-up when I had a few issues from our initial experience! I believe Shane was our rep that day & he did great! Redeemed!

The service provider arrived on time. The carpet looks and smells clean, traffic areas no longer show, carpet dried quickly. I believe you use "green" technology, not certain, but I prefer that. Love that there's no soap residue to attract dirt.

The fact that my daughters room smells clean and I know it was cleaned I saw the junk coming up. Pet odors that was there before weoved in are gone and it's wonderful having peace of mind that my children will be sleeping in a clean room without those harmful odors.

Tylor went above and beyond ! Great service and very responsible, respectful.

Excellent service. Cameron was very thoughtful, and he took care to clean everything thoroughly. The cost was high, but the service was excellent!

Nick was very professional and nice.

Very friendly and helpful

How quickly it was done.