Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   May 26, 2024 — Rated 9 out of 10 by G.B. Zerorez Spokane
What do you like about our products and services?

The tech did a good job and the carpet looks great. What I don't like is you told me $99.00 for three rooms. Then you charged me $159.00, I asked him if he felt like it was more than three rooms he said no. He considered the living room/dining room one room because the two together are not very big. The bedroom is the second room and the hall way the third. So I asked where the extra 60.00 came in. He said there is a $25.00 service charge and he charged $35.00 dollars to clean the hallway. He had just said the hallway was the third room, so why was there an extra charge for that? I feel that $35.00 should be refunded to me. So in the future for me and I would guess every other customer would fee the same, I want to know all of the charges and what the total bill will be upfront. No suprises. I am requesting a $35.00 refund, please, My number is Phone number removed, I would appreciate your help on this.
Virginia Last name removed. 23 E Westview Ave APT B

Report a concern   May 26, 2024 — Rated 10 out of 10 by Kim Crane Zerorez Spokane
What do you like about our products and services?

Tyler went above and beyond to get the carpets cleaned. There were unexpected pet stains due to a renter so we were concerned that we may have to replace the carpets. Tyler said nope, he could clean them and he did. Thank you so much Zerorez and Tyler. You never disappoint.

Report a concern   May 26, 2024 — Rated 10 out of 10 by J.H. Zerorez Spokane
What do you like about our products and services?

Beautiful job completed. Scatter rugs looks brand new. It’s 15 years old. Very happy lady! Lucus was professional and an asset to your company! Highly recommend.

Report a concern   May 26, 2024 — Rated 10 out of 10 by Denice Adams Zerorez Spokane
What do you like about our products and services?

He was punctual and thorough, did a fantastic job, very professional. His name is Tyler. Our carpet looks great. We are very pleased.

Report a concern   May 25, 2024 — Rated 10 out of 10 by Julianne Sherman Zerorez Spokane
What do you like about our products and services?

AJ was so professional and showed genuine interest in helping work a miracle on our carpets. They look almost new! I’m grateful for such a good experience.

Report a concern   May 25, 2024 — Rated 10 out of 10 by D.A.S. Zerorez Spokane
What do you like about our products and services?

Hard working, personable tech.

Report a concern   May 25, 2024 — Rated 10 out of 10 by Hannah Egland Zerorez Spokane
What do you like about our products and services?

Natural and pet safe.

Report a concern   May 25, 2024 — Rated 10 out of 10 by T.G. Zerorez Spokane
What do you like about our products and services?

very professional service!

Report a concern   May 25, 2024 — Rated 10 out of 10 by Brenda Lord Zerorez Spokane
What do you like about our products and services?

The young man that did our carpets was very professional and knowledgeable. He did a great job and was very courtious.

Report a concern   May 24, 2024 — Rated 10 out of 10 by A.M. Zerorez Spokane
What do you like about our products and services?

I have experienced good service and the rugs look clean when completed.

Report a concern   May 24, 2024 — Rated 10 out of 10 by K.A.C. Zerorez Spokane
What do you like about our products and services?

The fact that they did a good job regardless of what the reviews said

Report a concern   May 24, 2024 — Rated 10 out of 10 by A.K. Zerorez Spokane
What do you like about our products and services?

Technician was so awesome, took time to figure out what kind of cleaning we needed and was great. The carpet turned out great, very easy to schedule. Thank you!

Report a concern   May 24, 2024 — Rated 10 out of 10 by Steven Kepler Zerorez Spokane
What do you like about our products and services?

The tech was professional, knowledgeable, not pushy, easy to understand, and explained the process prior to work. The tech was fast , friendly, helpful, and had great customer service.

Report a concern   May 24, 2024 — Rated 10 out of 10 by S.P. Zerorez Spokane
What do you like about our products and services?

All natural products and the staff are friendly and willing to please

Report a concern   May 23, 2024 — Rated 10 out of 10 by Janice Lough Zerorez Spokane
What do you like about our products and services?

Josh is a gem.
He cleaned and deodorized our whole house.
We and the dogs will definitely keep a zerorez routine now that we have a great carpet cleaner.

Report a concern   May 23, 2024 — Rated 10 out of 10 by C.L. Zerorez Spokane
What do you like about our products and services?

The tech was thorough and friendly. Logan did a great job.

Report a concern   May 23, 2024 — Rated 10 out of 10 by T.C. Zerorez Spokane
What do you like about our products and services?

I am very satisfied with the cleaning done to our carpet yesterday. They look brand new!

Report a concern   May 23, 2024 — Rated 10 out of 10 by J.H. Zerorez Spokane
What do you like about our products and services?

I’ve had you clean my carpets for many years now. I couldn’t be happier with your services.

Report a concern   May 23, 2024 — Rated 10 out of 10 by K.J. Zerorez Spokane
What do you like about our products and services?

I appreciate you coming back out to address a spot that showed up.

Report a concern   May 23, 2024 — Rated 10 out of 10 by J.R. Zerorez Spokane
What do you like about our products and services?

Prompt capable technicians answered questions and offered suggestions to help maintain carpets. Caused minimal disruption.

Report a concern   May 23, 2024 — Rated 10 out of 10 by P.S. Zerorez Spokane
What do you like about our products and services?

I've used ZeroRez twice with excellent service and a lovely clean carpet. Last week AJ did my carpet cleaning. He was professional, polite and performed the job in a timely manner. I'd like to thank him sincerely for the work he does each day.

Report a concern   May 22, 2024 — Rated 9 out of 10 by Teresa & George Conrad Zerorez Spokane
What do you like about our products and services?

Great job.

Report a concern   May 22, 2024 — Rated 10 out of 10 by N.R. Zerorez Spokane
What do you like about our products and services?

Very friendly and helpful

Report a concern   May 22, 2024 — Rated 10 out of 10 by Wilma Koski Zerorez Spokane
What do you like about our products and services?

We have just had the duct cleaning service. The two texts were wonderful. They were respectful. They were friendly. They cleaned up behind themselves. Just all around neat people to be around.

Report a concern   May 21, 2024 — Rated 10 out of 10 by B.W. Zerorez Spokane
What do you like about our products and services?

Polite workers.
Carpets looked great when they finished.

Report a concern   May 21, 2024 — Rated 10 out of 10 by Jonathon & Annie Gill Zerorez Spokane
What do you like about our products and services?

Blake did an extraordinary job of restoring my old carpets. I had all but given up on ever seeing the true color again (even after the last cleaning by Zerorez) but Blake worked his magic and they look almost new again.

He has restored my carpet and my faith in the Zerorez cleaning process.

Thanks Blake!!

Report a concern   May 20, 2024 — Rated 10 out of 10 by Jan Fenton Zerorez Spokane
What do you like about our products and services?

excellent service3

Report a concern   May 20, 2024 — Rated 10 out of 10 by Gary & Liz Fuher Zerorez Spokane
What do you like about our products and services?

Zerorez has been the only company we have used in our home. The efficiency, professionalism and wxcellent results are a given. We have never had a problem of any sort. There aren't any over powering scents and the carpets don't feel "crispy" after drying.

Report a concern   May 19, 2024 — Rated 9 out of 10 by G.S. Zerorez Spokane
What do you like about our products and services?

Carpet looks so much better.

Report a concern   May 19, 2024 — Rated 10 out of 10 by S.L. Zerorez Spokane
What do you like about our products and services?

Ease of setting appointment. Reasonable costs. Friendly techs, courteous, knowledgeable and helpful.


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