- Phone: 509-590-0022
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Client Testimonials
Where can one start? From the time Hayden came to our home and introduced himself and what Company he represented to the time he left was very OUTSTANDING. You have one very good employee working for and representing your Company.
Hayden explained everything he was going to do before he started, he took his Black light walked around our room and explained in detain what he was looking for and how to tell the difference from one soiled area to another. When he started he explained why he was doing what he was about to do and every step he explained,
Mostly because either my wife or myself KEPT ASKING HIM QUESTIONS. If we'd just shut up and watched he'd gotten finished a little bit earlier. He knows your technique in how to explain and how to do what he's supposed to do.... I asked him about how much OJT he had and he'd mentioned 3 - 4 weeks working with someone else before he was on his own.... Keep in mind who ever trained Hayden did a great job and he/she needs to be told how good of a job they did training Hayden.
Over all we were very impressed with the work Hayden did from start to finish, One more thing, I'd mentioned to him that he didn't need to wear his shoe covering and he mentioned it's protocol, the Company wants him to wear the cover. He took them off everytime he went out side and put them on every time he came back in.
Thank you very much for a great job and also sending us a very confident employee to do your carpet cleaning.
Very detailed and knowledgeable
Good job
Friendly service, GREAT carpet cleaning, quick drying
Quick, convenient and easy to book.
Your representative was on time, was very easy to have around, and did a magnificent job on a very old carpet, I give him an A+. We thought the charge was very reasonable.
betty mCrAE
It seems to stay cleaner longer then other companies.
It's clean... looks good, good technician.... quick service.. didn't try to upsell anything
quick efficient services -- friendly and professional employees
Everything. Your dispatch communication is very fine. Im certain we will use your services again. Keep up the good work. Name removed
The service tech.
To begin, the results were outstanding! The high travel areas were thoroughly cleaned, and looked as good as the areas of lesser travel. Travis arrived to do the work at the time he was supposed to arrive. Travis is a very personable young man who interacts very well with customers. I was pleased that he was the associate that came into my home.
The next time my carpets require cleaning, I will certainly chose Zerorez!
on time, delivered what was advertised
Our white carpets look like new!
I really appreciated how the technician was so careful and really took his time and did such a great job. My carpets look amazing!
Procedures seems to remove spots/stains better, and the drying time is much quicker.
It did an amazing job of taking out the stains on the white carpet and your representative was absolutely wonderful and helpful and we will use him again
I like that the product is natural. The person who came it was professional and courtesy.
Great service! Always professional and the results are excellent. We will continue to be long time customers. Anthony gave us a great job just as all past Zerorez employees have. Thanks.
James did our carpets and he was very professional, courteous and thorough. He did a great job.
Customer service was the best.when i do this ago i will be asking for James. The carpets look great.The effort given by James is very rare to see in customer service thses days
Completely took all odors out!Looks amazing, thanks Travis!
Timely and good communication
The tech was very professional and did a great job cleaning.
Attention to detail. Carpet stays clean longer than others.
The carpets look fresh and new each time you've been to the house
Professionalism of the service techs
Loved Rob Marlow!! He was awesome and did a GREAT job!!
Our carpet looks fantastic! Geoff did a superb job making sure were completely satisfied!
Liked the constant communication before the service. Also liked the technician who was very professional and friendly and worked very hard to make our carpet look new again which didn't seem possible. Your technology was able to get the stains off of our carpet and our carpet dried very quickly.