Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   April 5, 2019 — Rated 9 out of 10 by L.M. Zerorez Spokane
What do you like about our products and services?

The spot cleaner works well. Customer service follows up to see how your experience was. Offered to come back if there were any spots missed.

Report a concern   April 5, 2019 — Rated 10 out of 10 by Bonnie McPeck Zerorez Spokane
What do you like about our products and services?

I like everything.
Here’s my short list:
Being on time.
Communications.
Polite & helpful staff.
Booties over their shoes.
Efficient.
Details.
Cleaning of my carpets.
Fast drying time.
&
The thing I like the best,
How good my carpets look & feel to walk on after they have been cleaned by Zerorez.
Thank you Zerorez &
AJ for a job done better👍🏻

Report a concern   April 4, 2019 — Rated 10 out of 10 by M.M. Zerorez Spokane
What do you like about our products and services?

My carpet had not been cleaned in several years. All pet stains came out beautifully! Thank you!!

Report a concern   April 4, 2019 — Rated 9 out of 10 by D.H. Zerorez Spokane
What do you like about our products and services?

The technician, Duncan, was the best one I've had in quite a while. He did a beautiful job.

Report a concern   April 4, 2019 — Rated 10 out of 10 by J.P. Zerorez Spokane
What do you like about our products and services?

I liked the professional manner of the men who came to my home to provide service.

I'm grateful that there is no chemical odor present when the cleaning is completed or during the cleaning process.

Report a concern   April 4, 2019 — Rated 10 out of 10 by J.S. Zerorez Spokane
What do you like about our products and services?

How fast and what a good job. Plus how pleasant it was to work with you and your team.

Report a concern   April 4, 2019 — Rated 10 out of 10 by J.B.S. Zerorez Spokane
What do you like about our products and services?

Friendly service people; good explaination of procedures to be done.

Report a concern   April 4, 2019 — Rated 10 out of 10 by G.K. Zerorez Spokane
What do you like about our products and services?

AJ was very polite and professional. The space cleaned was living room, bedroom, long hall and stairs. A renter had moved out who owned a dog and I didn’t think the stairs would ever come back to life, but I am very please with the results.

Report a concern   April 4, 2019 — Rated 9 out of 10 by J.C. Zerorez Spokane
What do you like about our products and services?

The crew did a great job of cleaning our carpet. It looks brand new and no more odor. The only issue is that after arriving, I found out that the deep pet extraction would cost $780 which seemed outlandish. This cost was for 12 gallons of cleaner. Thinking about it later, 12 gallons would have flooded our carpet. The rooms were not that big. We did not go for that treatment and the general extraction method seemed to work just fine.

Report a concern   April 3, 2019 — Rated 10 out of 10 by Gina & Brendan Bemis Zerorez Spokane
What do you like about our products and services?

Our carpets look absolutely amazing. Professional staff who was courteous and genuine

Report a concern   April 3, 2019 — Rated 10 out of 10 by Jordan Rafter Zerorez Spokane
What do you like about our products and services?

Our technician was very professional and thorough even though our aur ducts were absolutely horrible. He sustained an injury to his eye very early on in the appointment and continued to work even though he clearly had a piece of metal stuck in his pupil. Very painful. You dont are mang workers like that anymore. I hope his eye is ok.

Report a concern   April 3, 2019 — Rated 10 out of 10 by S.R. Zerorez Spokane
What do you like about our products and services?

Your products don't leave any residue in the carpet your technician did a marvelous job of cleaning everything they check to make sure it's all safe to clean I'm very impressed with the Zerorez

Report a concern   April 3, 2019 — Rated 10 out of 10 by J.F. Zerorez Spokane
What do you like about our products and services?

Efficient and hard working crew

Report a concern   April 3, 2019 — Rated 10 out of 10 by J.S. Zerorez Spokane
What do you like about our products and services?

Great customer service!

Report a concern   April 3, 2019 — Rated 10 out of 10 by S.M. Zerorez Spokane
What do you like about our products and services?

Thomas did a very fine job, was through and we appreciated his respect for our home.

Report a concern   April 3, 2019 — Rated 10 out of 10 by A.A.L.F. Zerorez Spokane
What do you like about our products and services?

Our carpets were amazingly clean and the service specialist was very polite and friendly.

Report a concern   April 3, 2019 — Rated 10 out of 10 by Kelly Sylvester Zerorez Spokane
What do you like about our products and services?

The technician who came to our house was amazing! He spent a long time working on the pet stains and did a terrific job. We are not going to call any other carpet company again. And I hope we always have Guy come to clean our carpets. He explained everything in detail and did an amazing job.

Report a concern   April 2, 2019 — Rated 10 out of 10 by C.J.L. Zerorez Spokane
What do you like about our products and services?

Fast, efficient, very nice

Report a concern   April 2, 2019 — Rated 9 out of 10 by L.C. Zerorez Spokane
What do you like about our products and services?

You were thorough and friendly

Report a concern   April 2, 2019 — Rated 10 out of 10 by Tamara and Rob Morgan Zerorez Spokane
What do you like about our products and services?

Polite and professional staff.
Excellent services.

Report a concern   April 2, 2019 — Rated 10 out of 10 by S.A. Zerorez Spokane
What do you like about our products and services?

The carpets are clean and professional service

Report a concern   April 2, 2019 — Rated 10 out of 10 by D.S. Zerorez Spokane
What do you like about our products and services?

We are very happy with the results. The service tech was very respectful and professional. I was disappointed in the fact that I never received a call that they were on there way. A previous text stated that we would be notified.

Report a concern   April 2, 2019 — Rated 10 out of 10 by Deb Kitt Zerorez Spokane
What do you like about our products and services?

Professional. Rugs look great.

Report a concern   April 2, 2019 — Rated 10 out of 10 by D.R. Zerorez Spokane
What do you like about our products and services?

Rusty was on time and very professional. He did a fantastic job cleaning our carpets. We are very pleased with the job and will recommend Zerorez to everyone we know that needs there carpets cleaned.

Report a concern   April 1, 2019 — Rated 10 out of 10 by K.T. Zerorez Spokane
What do you like about our products and services?

Clean and smells good

Report a concern   April 1, 2019 — Rated 10 out of 10 by T.S. Zerorez Spokane
What do you like about our products and services?

Great work! Awesome customer service!

Report a concern   April 1, 2019 — Rated 10 out of 10 by T.F. Zerorez Spokane
What do you like about our products and services?

The entire process from simple inquiries to finished product was expeditious, professional, friendly and very satisfactory. I have used Zerorez in the past and will continue to use as well as recommend them in the future.

Report a concern   April 1, 2019 — Rated 10 out of 10 by L.S.H. Zerorez Spokane
What do you like about our products and services?

We have had Zerorez come out twice in the past few months - the first time for our horrible carpets and the second time for our horrible sofa. When I say horrible, I'm not kidding: we're talking more stains from people and pets than you can imagine, and these were old, set-in stains on old rugs and an old sofa. The Zerorez technicians did a fabulous job of cleaning and sanitizing the rugs and sofa. I actually like living in my house again! You folks are miracle workers!

Report a concern   April 1, 2019 — Rated 10 out of 10 by J.M. Zerorez Spokane
What do you like about our products and services?

Professional and great suggestions when I asked questions.

Report a concern   April 1, 2019 — Rated 10 out of 10 by J.C. Zerorez Spokane
What do you like about our products and services?

Technician was friendly and did a great job. They were able to lift out all the stains. Couldn't do anything about some worn portions in higher traffic areas, but that's just the way carpet works. Had a fancy light to find areas where our cat had sprayed. The pet treatment was expensive, but it seems to have worked well to get rid of the cat pee stain and smell. They guarantee the pet treatment, so they will treat it a second time if it doesn't do the trick. So far so good for us though.


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