Client Testimonials

From first point of contact I was so pleased with my Zerorez experience. This was my first time having carpets cleaned, so I really didn't know what to expect. I reached out to 4 other companies and was less than impressed by all the rest. Since we are not in the normal Spokane service area they didn't even want to talk to me. Allie at Zerorez said that they did have a minimum for our area but as soon as that was met we could be scheduled. After about 10 minutes, i had enough houses (4 more) to schedule and away we went. The technician was great, explained the process, the importance of the steps, the extra treatments but wasn't pushy and got right to work. And in the end my carpets looked AMAZING!

Rusty was prompt, friendly, thorough and efficient. Carpets look and feel new.

Friendly knowledgeable techs make service top notch.

We have always been very impressed with your technicians' knowledge, professionalism and just honestly a sincere desire to please the customer. We never even think of calling another company!

Both times zero Rex has been amazing.

first time we used your service. so far so good as far as spot removal.

Our technician, Seth, was very friendly, professional, and did a great job! He arrived right on schedule and was a pleasure to work with. Our cleaning ended up being less that our original quote (we have 2 big dogs) so that was a pleasant surprise as well. Seth was very thorough and kept us informed every step of the way. Would (and have already) recommended Zerorez.

My carpets are so clean!!! Techs are very professional & nice. We will never use anyone except for Zerorez.

Your service man was very professional and thorough. I have used Zerorez for years and continue to be very satisfied with them.

the process got the rugs very clean, it didn't take very long, and the tech. was very helpful.

Showed up early. Texted me. Very prompt and quick with the job.

I like the fact that they really get the stains out. Lucas did a great job and very polite. The appointment was kind of last minute and I appreciate that you got me in.
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Nick seems to have done a fine job with our carpet. Sure looks cleaner!

The guy was nice, the carpet was clean and it didn't take very long.

did a good job and showed me where the dog pee stains were

On time, professional service, clean, knowledgeable.

on time, friendly, shoe covers, thorough assessment , polite, explained fees, carpet dried in promised time and looks really good.

always do an amazing job and very friendly staff

I cleaned houses for 30 years and I wish I had known Zerorez then. This is the best service I have seen and use it whenever I need it. and would gladly recommend it to anyone.. I feel so much better with my house all clean. Thank you and your service man was most pleasant and helped me immensely.

The service was excellent much faster than expected with good results Thank You

Lucas was our technician and he was awesome! Top notch customer service on top of fantastic cleaning skills. Educated me on the process used by Zerorez. Looking forward to having carpets and upholstery cleaned in the future. Thanks Zerorez!

On time and professional!

Josh did a quick and very professional job cleaning our carpets. He was efficient very personable. Very satisfied with ou results.

The technician that came to do the carpet cleaning, Lucas, was great. He was very efficient and courteous as well as being very knowledgable. Carpets look good!

The technician was very thorough and had me check the carpet when it was cleaned to be sure I was satisfied. He did a great job and our carpet looks great.

Our technician Lucas was the best we've ever had. He was excellent, thorough, educated us about the process, and was extremely pleasant.

We are very happy with your services. The email we received on 11/13/19 said to download our invoice which we were unable to do. Probably don't need it anyway.

Technician was friendly, courteous and explained his work prior to and after he completed the job. I was very happy with the service.

Speed and professionalism of the technicians.

I appreciate the professionalism of the young man who cleaned our carpets. He explained the process for cleaning up damage from a very sick cat, and left our carpets clean and free from odor. Great job.