- Phone: 509-590-0022
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Client Testimonials
We've had 2 service visits and each time the technician was both pleasant and meticulous.
Everything was great!
I would have rated a 10 but my carpet has streaks in it after fully drying overnight.
The service and professionalism was very good and Nathan was a very nice and pleasant young man.
I will call Zerorez tomorrow (Monday) to request a follow up carpet cleaning in the area that is streaked.
very polite worker did a great job
Out Zerorez specialists were efficient and friendly! They communicated well throughout the entire process and did a great job on our carpets.
The technician AUSTIN was absolutely amazing, and proficient. He was charming, with an EFFECTIVE combination of knowledge, professionalism and NO PRESSURE, as he shared all of the additional services available.
The home smelled clean and fresh. We felt like we wanted to HUG Austin, as he departed!
I cannot begin to thank Customer Care Representative MELANIE enough. 👍👍👍 We began communicating back in late January of 2022, as I juggled administering my recently deceased parent's estate, and Melanie had the challenge of coordinating a service call at the extreme outer reaches of Zerorez' service area. MELANIE, YOU ARE AN ANGEL!!! 🕊️
They were prompt & courteous and got the carpets & chairs clean.
looks nice and clean, and service person very nice.
The technician you sent out was very helpful and I did the service he reccommended. Yo guys are great., Thank You First name removed
Great service and friendly service help.
The management, the technician and the final product equal a cualitativas product and company!
Great customer service! Got the job done well and efficiently.
The young man was very thorough and did a fine job!
Your representative, Alex, listened to my concerns about certain parts of our carpet that needed attention and cleaned it well. We’re happy with the end results.
Employee was prompt, very courteous, and did a great job. My carpets look like new.
Did a fabulous job. Thank you!
Matt was Awesome. He deserves a raise. Pay up Zerorez.
Austin was absolutely amazing! Beyond thorough in his cleaning results. I thought the tech last year was good, but he didn't come close to what Austin provided in service and end results. He explained everything he was going to do in detail so that I received the exact results that I needed. I had an old dog that had peed in the hallway which not only left yellow stains, but also made the whole house smell awful. Austin used Zerorezs special pet cleaning formula and that stuff is worth its weight in gold. No stains and NO smell! Austin took his time and treated my home like it was own. Very professional young man who is truly an asset to your company.
Your staff are pleasant and informative. They clean up free themselves and ask if there is anything else they can do. My carpet cleaner walked me through and asked if I wanted him to do any over. But it looked great.
The workmen were kind, knowledgeable and neat. They were h3lpful to protect my carpet and drier. I hope to see much less dust from my ducts.
I especially appreciated the sale since I have a large home and many ducts.
Thank-you,
Name removed
Service was great
Nathan did a fantastic job!! He was very careful and listened to my concerns...
Very genuine and helpful representative.
Our nice area rugs look like new again, as does the carpet on the stairway.
Carpet was very clean
please dont offer specials and have worker person come to house, then double the price because a "different " solvent is needed for wool rugs
$69 vs up-charge price $139
not good,
glad you honored your special price
Willingness to make things right when I had bad service
Alex was absolutely phenomenal! Had some fun facts lined up and was all around extremely friendly. Very knowledgeable and seemed to love what he does!
It was very easy to schedule our service. We were reminded of the date and time window the technician would arrive. On the morning of we got a text message giving us about 45 minutes notice that Christian was on his way.
He arrived on time, got right to work and was done quickly.
This is the third or fourth time we have used Zerorez and will use your services again.
EXCELLENT SERVICE AND EXCELLENT RESULTS EVERY TIME!