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based on 33910 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service: Your representative was very knowledgeable about carpet cleaning. He was enthusiastic, helpful, and interested in providing additional carpet service in the future.
Cleaning: The carpet looks clean; smells clean; and feels clean. I am satisfied with the cleaning service.
Great service and friendly people. Very happy with the way our carpets turned out.
Carpets look great, the Technician was very helpful, friendly.
I got just what I needed, your guy showed up during the correct time window, and he listened to my concerns and took care of everything! Thanks.
It dried fast. It looked great
He did a good job.
clean better than any service I have had before. Dry in a couple of hours. Service man was very thorough, checked his work before leaving. Came early after calling to see if it was alright. Did alot of spotting and got everything looking great. Appreciated the discount special. I have used Zerorez before and will use it again!
It would have been nice when I booked the cleaning that I had been told about pet urine stains being extra and the options I would have. I felt like I had to make a split second decision about the pet urine stains and that was the reason I was having the carpets cleaned. I just felt like I had planned on spending $70.00 and ended up spending $250.00. It was a bit of a sticker shock.
efficient and clean employees. carpets r always done well. Don't have to point things out.
We definitely got a wonderful cleaning worth way more than we paid. The service was professional and comfortable. Thank you for cleaning the right way.
Your Cleaning service was visibly better than previous services. Your prices are higher, but I would not go back to the previous company. I am convinced your product and service are top notch.
There were a lot of spots still left after the cleaning.
I had some spots left after the carpet dried. I called and two men came back and took care of the problems. Your customer service is excellent.
I like the knowledge that Jerry has about carpets and cleaning. I was impressed with the vent cleaning your company does. It was very thorough. I appreciate that guards were put up on corners to protect my cabinets and walls.
I Iove that zerorez uses no chemicals. I have a newly mobile baby do it is safe for her. However, they had to use the portable machine since I live in a condo and it has taken a long time to dry.
Courteous and thorough. Liked the cleaning method and how it left our carpets.
I like the way my carpets look now, but I will have to wait to see how well they look or hold up in the next few days or weeks. If I am still pleased with how they look, then I will be more than happy to recommend you to my friends.
How Zerorez cleans
have the people taking the calls give a more accurate time frame. They told me 3 hours max with how big my house was I doubted it. It took them from 9am-5pm. So either send more people out to do a bigger job or give better time quotes.
It was actually clean and felt clean. The carpet dried fast. Looking forward to zerorex for any future needs.
Zerorez gets results. I love the guarantee - they've been able to clean areas other companies couldn't. I also love the cleaning with no residue idea. It seems to really work!
Zero Rez did an amazing job on our dirty carpets. The service technician went above and beyond his regular service. We have already recommended Zero Rez to our friends.
Make sure you give the estimate up front. We thought we had three areas for $69.00
(a large room over 200 sq ft=2 areas, and an area rug=1 area). When we got the bill, the area rug did not count as one area--it was $72 extra. If we would have known that up front, we might not have had the area rug cleaned (we could almost have bought a new one for the price we had to pay to have it cleaned) And we could have quickly cleared out another room to get the 3 areas for $69.
I like the fact that there is no soap residue left behind. It has been 1 1/2 weeks since my carpets were cleaned and they still look better than they ever have immediately following a steam cleaning.
Other than a few spots, our carpet looks very clean.
Quick and efficient
EVERYTHING!
How clean it got my carpet and chairs.
I like knowing that there is no resadue.
I like that you don't use detergents and that you do tile as well as carpet. Also your service people are very professional. Thank you.

Took time cleaning carpet thoroughly. Carpet was soft and dried quickly.