Client Testimonials

Efficient & professional

Green. No chemicals.

They are great! Smells so fresh even after a couple of days. Josh Unger was the technican and he was fantastic! Very professional, careful and complete with his work.

Great people that work at Zerorez

Your tech was very thorough and did a great job. We were very pleased with the service.

My floor was cleaned well! The customer service was wonderful, kind and courteous!

It's personal service!!

The employees I dealt with were very helpful and professional.

The carpets are really clean. The representative was polite and informative.

My carpet looks great, there's no odor and it dried quickly and evenly. The associates I spoke with were accommodating and friendly, they gave me accurate times and the pricing was consistent and reasonable. Cody, the technician who came to do our service was great! He called to let us know he was coming, he was on time and he was considerate of our home. He offered and explained some other services available but did not pressure me or try to give a hard sell. He was polite and he did a top-notch job. I will definitely call Zerorez again. We are already repeat customers!

Technician was very thorough, skilled, knowledgeable and offered helpful suggestions.

On time, polite and carpet cleaning was great.

After an unsatisfactory first cleaning, Zerorez contacted me the same day of my survey to ask me what was wrong and how could they rectify the situation. The second cleaning was quickly scheduled, and the second cleaning lived up to my expectations. The tech Chris (I believe that was his name) was knowledgable, diligent and eager to 'get it right' this time, which he did!

products cleaned very well and did not have a lot of odor. the service technician was very polite and did an excellent and thorough job cleaning.

Our technician (Travis) was very professional and knowledgeable. Our carpets looked great!

Very professional and thorough with work performed.

Prompt, friendly service. No scent after cleaning.

Professional, prompt, thorough service.

No chemicals, no smell afterwards

Our service technician was awesome! He was polite and very efficient. Our carpet looks great (way better than expected)!!

The only criticism we have is that communication with the call center on the day of service was somewhat frustrating. We were not called until 1pm to let us know that our scheduled 12 - 3pm service window was running at least 2 hours behind. Since we were running on a tight schedule yesterday, and since both have jobs that only allow us to schedule service appointments on the weekends, we were bummed that we were going to have to wait another week to get the carpet cleaned. At any rate, the delayed arrival estimate turned out to be incorrect ant the technician showed up well within the time window and was very efficient and friendly.

Perhaps allowing direct communication between the technician and the customer, for providing arrival time estates on the day of service, might help to cutdown on miscommunication, customer confusion and wasted time for the customer. Just a thought.

Thanks,
Cameron Mitchell

EVERTHING IT GOOD

Did a much better job this time than last.

Like everything! Carpets & furniture always look fantastic after being cleaned. Service people have always been courteous & easy to work with

Service was great and technician was very professional.

Staff was professional knowledge helpful. Products works great and smelled clean not chemical.

Professionalism with staff, amazing ability to clean a very dirty carpet!

The service was good quality cleaning on our carpet adn well as informative as to how to take care of it. Service was also performed in a timely manner.

Your technician was very prompt and polite. He demonstrated furniture cleaning and we were able to add our sofa to the order. I also observed the technician providing good training to a new employee which was indicated to me that your staff are well trained once they service clients independently. Very pleased overall.

friendly technitions and quality products. I have been highly satisfied both times using your service and reccomend zerorez to anybody that will listen.

That you came back to try to clean again.