Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   September 23, 2026 — Rated 10 out of 10 by K.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Our carpet had not been cleaned in two years.
With pets and kids I wasn't that sure the carpet would come clean, but they did.
We are so happy with the service that Zerorez provided, we will definitely use them again.

Report a concern   September 23, 2026 — Rated 9 out of 10 by M.D. Zerorez Raleigh/Durham
What do you like about our products and services?

Tech was courteous and efficient. I am confident that he made every effort to make sure nothing was damaged. Communicated very well.

Report a concern   September 22, 2026 — Rated 10 out of 10 by K.P. Zerorez Raleigh/Durham
What do you like about our products and services?

Very quick and effective! A job very well done!

Report a concern   September 21, 2026 — Rated 10 out of 10 by Joyce Christie Zerorez Raleigh/Durham
What do you like about our products and services?

The service was thorough and quick. The cost was great. Siddeeq was very competent and thorough. He did what he said he would get done with my floors.

He also offered other services to assist with keeping the air clean and fresh in the house.

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.L. Zerorez Raleigh/Durham
What do you like about our products and services?

I have been using Zerorez for years and my carpet always looks like the day I moved in my apartment. And I have already recommended to family that used them too

Report a concern   September 21, 2026 — Rated 10 out of 10 by K.A. Zerorez Raleigh/Durham
What do you like about our products and services?

From the start to finish, I was super satisfied with my whole Zero Rez experience. From the initial phone call to the completion of the job, Zero Rez was very professional. Especially my technician that cleaned my floors. He was very informative and very thorough
In cleaning my carpet and answered all of my questions with professionalism and superior knowledge of his job. Sid, the technician that I had iis a great asset to your company. On a scale of one to 10, Sid would probably rank at a 15. Please let him know how satisfied I am with his workmanship.

Report a concern   September 21, 2026 — Rated 10 out of 10 by E.L. Zerorez Raleigh/Durham
What do you like about our products and services?

The original rug cleaning actually created a new stain. It took three additional visits to get rid of the stain, but i am appreciative that ZeroRez stook by its project until the problem was solved. Thank you!

Report a concern   September 21, 2026 — Rated 10 out of 10 by B.W. Zerorez Raleigh/Durham
What do you like about our products and services?

I have been a Zerorez customer for many years. I wouldn't use another carpet cleaning business. Thank you.

Report a concern   September 20, 2026 — Rated 10 out of 10 by G.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Technician called before he arrived during the time expected. This is a repeat call because the carpet looks great. Nice job!!
First name removed

Report a concern   September 20, 2026 — Rated 10 out of 10 by H.T. Zerorez Raleigh/Durham
What do you like about our products and services?

Quick and easy

Report a concern   September 19, 2026 — Rated 10 out of 10 by Olend Williams Zerorez Raleigh/Durham
What do you like about our products and services?

Everything

Report a concern   September 19, 2026 — Rated 10 out of 10 by Carol Lewis Zerorez Raleigh/Durham
What do you like about our products and services?

The gentleman was very polite and on time. He pointed out the areas where my dog was having accidents and did a special sanitizing treatment there. He did a good job on my sofa, club chair and ottoman. I opted for the surface protection for the upholstered items. My house smells so much fresher! The carpet looks new. I would definitely use them again.

Report a concern   September 19, 2026 — Rated 9 out of 10 by M.P. Zerorez Raleigh/Durham
What do you like about our products and services?

My technician was very thoughtful, walking me through the process before getting started and completing the work efficiently.

Report a concern   September 19, 2026 — Rated 10 out of 10 by K.K. Zerorez Raleigh/Durham
What do you like about our products and services?

Adam is the best and we always request him!

Report a concern   September 18, 2026 — Rated 10 out of 10 by S.G. Zerorez Raleigh/Durham
What do you like about our products and services?

Professional service

Report a concern   September 18, 2026 — Rated 10 out of 10 by Bobby Saunders Zerorez Raleigh/Durham
What do you like about our products and services?

Professional employees, service done well in a reasonable time frame.

Report a concern   September 18, 2026 — Rated 10 out of 10 by T.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Professional, friend employee, easy to work with. Was able to make a quick appointment. Love that the carpets actually feel soft rather than stiff after cleaning and drying is completd.

Report a concern   September 18, 2026 — Rated 9 out of 10 by Doreen Shaner Zerorez Raleigh/Durham
What do you like about our products and services?

Joe was very efficient and very nice to work with-our carpet is old and worn but looks great after cleaning. I was very disappoint in the upholstery cleaning-2 of my chairs still have the same spots.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Olga Smith Zerorez Raleigh/Durham
What do you like about our products and services?

The products are not harsh, do a great job cleaning my carpets. Not harmful for my fur baby. Order free. I’ve been a customer for several years.
Adam was my technician yesterday, he did a great job.

Report a concern   September 17, 2026 — Rated 9 out of 10 by Doreen Sawyer Zerorez Raleigh/Durham
What do you like about our products and services?

Cleaning was thorough and quick!

Report a concern   September 17, 2026 — Rated 10 out of 10 by K.P. Zerorez Raleigh/Durham
What do you like about our products and services?

Our technician was very thorough, polite and professional. He did an exceptional job, working extra hard to get out some tough, deeply-set stains on white chairs. I appreciated how diligently he worked!

Report a concern   September 16, 2026 — Rated 10 out of 10 by M.P. Zerorez Raleigh/Durham
What do you like about our products and services?

Very thorough, great customer service and friendly!

Report a concern   September 16, 2026 — Rated 10 out of 10 by L.W. Zerorez Raleigh/Durham
What do you like about our products and services?

Quick and clean.

Report a concern   September 16, 2026 — Rated 9 out of 10 by M.J. Zerorez Raleigh/Durham
What do you like about our products and services?

Clean carpet

Report a concern   September 16, 2026 — Rated 10 out of 10 by K.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Easy to schedule. Technician was very nice.

Report a concern   September 16, 2026 — Rated 10 out of 10 by G.C. Zerorez Raleigh/Durham
What do you like about our products and services?

The technicians are very nice and knowledgeable. We only had one issue. One of our vents in our kitchen was not screwed into the wall and we are 78 and cannot do it. We tried but you have to get on the floor and it is under a kitchen cabinet. The technicians did not ask for a tip, but when you check out the screen pops up about a tip. We are on a fixed income and we received 20% off our service. My husband felt obligated to leave a tip and was not pressured. It felt like our whole purpose of 20% was wasted. We know they work hard, but we do not tip plumbers or electricians and it was a little shocking to us. We will still recommend Zerorez to friends, because they did a good job. We feel the screen that comes up for a tip should be eliminated but know that is automatic for some payments. If the customer wants to tip it should be up to him and not feel obligated.

Report a concern   September 15, 2026 — Rated 10 out of 10 by L.L. Zerorez Raleigh/Durham
What do you like about our products and services?

Very impressed that another tech came back to get my spots out without more fees. Will use you again !

Report a concern   September 15, 2026 — Rated 10 out of 10 by L.C. Zerorez Raleigh/Durham
What do you like about our products and services?

Good service, in fair amount of time. Good job on our OLD carpet.

Report a concern   September 15, 2026 — Rated 10 out of 10 by K.G. Zerorez Raleigh/Durham
What do you like about our products and services?

Good specials make cleaning affordable. Also Carson did a great job checking things before and after. I am sorry this review is delayed but it was in my spam.

Report a concern   September 14, 2026 — Rated 10 out of 10 by M.N. Zerorez Raleigh/Durham
What do you like about our products and services?

Philip was polite, diligent, making sure he knew what we wanted. Our carpets and throw pillows look great.


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