- Phone: 919-995-0000
- Visit Website
Client Testimonials
Great service, timely and efficient
I like the fact that the carpet isnt soaked with wetness you guys teallt take pride in serving and pleasing your customers .I v'e been using Zeroez since 2013 and I recommend them always .Special thanks to Quinton who came out and did an amazing job on my carpets definitely a before an after .
We were looking for a carpet cleaning company that could clean our carpets and be mindful of our needs and budget. We chose Zerorez because of the numerous 4+ star reviews on google and Facebook. I was not too familiar with their cleaning methods, but after doing a little research, we decided to schedule a service. Since it was Sunday, we used their user-friendly website to book it. We did the 5 room+ a hallway deal for $199. Our master bedroom is larger than the 14x14 (200 sq ft) so it was an additional $25 which was reasonable. They have a mandatory $15 service charge bringing the total to just a little over $200. We got an email confirmation the next day and by Tuesday, the tech arrived. We were given a 3hr window between 12-3pm and Doramus was calling just before noon to say he was 15 minutes away. I definitely appreciate the punctuality which shows they value my time as much as theirs.
Doramus was very friendly and professional. He took his time with each room and left our carpets looking like new. He was also patient as we moved the furniture to big to remove from the rooms so he could get those spots.
We scheduled this cleaning during the covid-19 pandemic since we were gonna be stuck inside for an undetermined amount of time and we wanted our carpets to be clean while we spend time at home. We requested that Doramus wear a brand new face mask that we provided him and he was willing to wear it the entire time. He already normally wears gloves and foot coverings, but appreciated his willingness to wear the extra PPE. We would definitely recommend Zerorez.
The technician was prompt, pleasant and detailed in his explanations of charges. Excellent ,thorough cleaning job.
I felt that the technician was very professional, and did a great job!
She also gave me great accurate notice on her arrival time!
The representatives are always courteous and knowledgeable! Scheduling was a breeze and the associate who performed the cleaning was thorough :-)
Carpet cleaning
No residue left behind, and the staff are very helpful and friendly.
Zerorez does an excellent job.
Amazing.
Customer service skills through out the whole process was very professional and helpful.
The technician was fast and thorough. Got in, got out! Done in no time at all, it seemed. Pleasant and mannerly! I would have them clean my carpets again!!
Great Service Tech
Technician Lucas was great.
I’ve used ZeroRez for years and will never go back to cleaning my carpet any other way. Top notch customer service and you can’t beat how clean and fresh your carpet looks, feels, and smells afterwards.
My carpet look brand new
The quality workmanship. The service technician was friendly and professional.
The technician was amazing and very friendly. She made sure that we understood everything that was going to be completed and if we are happy with the service. Hands down a great experience.
Your Techinicians are always polite and professional. The smell of your products are not to strong. You are in and out within an hour.
Ease of scheduling service. People answering the phone are helpful and polite. Technician was personable, offered great suggestions/recommendations, and did a great job
Professional friendly great service
Tay was awesome!
Everything
Very professional, on time, polite, they stay in contact so you know your appointment has not been overlooked, did not try to up-sell me on extra services - just did a great job cleaning my carpets. Carpets looked and smelled great.
Service Tay provided was great. Carpets looked great
The service was great. My rugs have never looked
Better. Very good experience.
Elizabeth Carter
Very professional service!
Incredible service! Prompt and professional! Carpets look like brand new!
I had the best experience with zerorez! The previous owner had coffee stains on a beige carpet that were 2+ years old, and zerorez got them all out, and the carpet looks brand new. The service provided by zerorez was truly outstanding!

Carpets looked great and Service Technician was awesome.