Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   June 25, 2021 — Rated 10 out of 10 by James Radcliff Zerorez Raleigh/Durham
What do you like about our products and services?

The techs are very knowledgeable about their products, kind and work with enthusiasm to make sure the customer is totally satisfied!

Report a concern   June 25, 2021 — Rated 10 out of 10 by S.L. Zerorez Raleigh/Durham
What do you like about our products and services?

Carpets came cleaner than expected and the technician was very personable. This was a move out cleaning and I will definitely have my carpets in my new home cleaned by zerorez.

Report a concern   June 25, 2021 — Rated 10 out of 10 by C.E. Zerorez Raleigh/Durham
What do you like about our products and services?

Great quick service!

Report a concern   June 25, 2021 — Rated 10 out of 10 by Jessica Allen Zerorez Raleigh/Durham
What do you like about our products and services?

Thomas was very friendly and professional. He told me what he was going to do and about how long it would take, then let me know when the furniture would dry. I was able to make the appointment online, then have a confirmation phone call, so it was very easy to schedule. This is not the first time we have used Zerorez and won't be the last. Thank you!

Report a concern   June 25, 2021 — Rated 10 out of 10 by Stephanie Guy Zerorez Raleigh/Durham
What do you like about our products and services?

I’ve never used them before but you just get the clean feeling after the process. Joel was so very nice, knowledgeable, and took his job seriously.

Report a concern   June 24, 2021 — Rated 10 out of 10 by C.K. Zerorez Raleigh/Durham
What do you like about our products and services?

Everything

Report a concern   June 24, 2021 — Rated 10 out of 10 by R.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Preston was awesome and did an amazing job.

Report a concern   June 24, 2021 — Rated 10 out of 10 by Machele Franklin Zerorez Raleigh/Durham
What do you like about our products and services?

Really did a wonderful job

Report a concern   June 24, 2021 — Rated 10 out of 10 by A.M.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Courteous technician and overall great customer service

Report a concern   June 24, 2021 — Rated 9 out of 10 by K.W. Zerorez Raleigh/Durham
What do you like about our products and services?

I was very satisfied with the job. I think your system does a very good job cleaning my carpets. I basically had my whole house cleaned. But I do have to admit I was a little taken aback when I learned one of the guys said he was not vaccinated. His answer caught me off guard as I wasn't expecting to hear that. I would have expected a service with employees who go into peoples' houses to be vaccinated. But as I was caught off guard and a bit flustered about it, I didn't say they needed to wear masks in the house. It felt weird & awkward to say to wear masks now since our state has been relaxing mandates for vaccinated people - but that was my fault because they offered to do so. However I was a bit stunned by that and wasn't thinking clearly so it is my own responsibility. I will recommend your services to my friends but will let them know about some employees not being vaccinated.

Report a concern   June 23, 2021 — Rated 9 out of 10 by J.R. Zerorez Raleigh/Durham
What do you like about our products and services?

carpet dealer

Report a concern   June 23, 2021 — Rated 10 out of 10 by J.W. Zerorez Raleigh/Durham
What do you like about our products and services?

The technician did a great job. He was punctual and very pleasant. He did a thorough inspection of my carpet, explained in detail what he was going to do. He advised me about pricing.
He did an excellent job! I was happy to have him as my technician.

He answered all of my questioned about drying time and advised me about when I could put items back in place.
He is an asset to your company!

Thank you,
First name removed

Report a concern   June 22, 2021 — Rated 10 out of 10 by B.C. Zerorez Raleigh/Durham
What do you like about our products and services?

I was introduced to Zerorez several years ago. I have always been a satisfied customer (which is not an easy achievement sometimes).

On this week (June 21st), I had scheduled to have some carpets cleaned in a rental property for a local landlord. My tech was "Kev" who was very personable and professional. I cannot tell you the absolute miracle he worked in one of the rooms which had been left severely stained. In fact all of the rooms were left looking really good and smelling so fresh.

Thank you so much Kev and Zerorez. I am still a very satisfied customer and now, so is the landlord.

First name removed C., Raleigh NC

Report a concern   June 22, 2021 — Rated 10 out of 10 by Bryan Evans Zerorez Raleigh/Durham
What do you like about our products and services?

They were great and our carpet looks awesome!

Report a concern   June 22, 2021 — Rated 10 out of 10 by J.F. Zerorez Raleigh/Durham
What do you like about our products and services?

Serviceman was incredibly friendly, in addition to being knowledgable, that goes a long way and should be acknowledged. He should be commended for that attitude in a time when customers can probably be pretty miserable

Report a concern   June 22, 2021 — Rated 10 out of 10 by Candy Snively Zerorez Raleigh/Durham
What do you like about our products and services?

Our technician was wonderful and we love how clean all our carpets look. It was fast and so easy. We highly recommend Zerorez!
Candy and Craig Snively

Report a concern   June 22, 2021 — Rated 10 out of 10 by S.G. Zerorez Raleigh/Durham
What do you like about our products and services?

Did the job

Report a concern   June 21, 2021 — Rated 10 out of 10 by L.D. Zerorez Raleigh/Durham
What do you like about our products and services?

great job

Report a concern   June 21, 2021 — Rated 9 out of 10 by S.B. Zerorez Raleigh/Durham
What do you like about our products and services?

We have been pleased with the service, staff and promotions provided.

Report a concern   June 21, 2021 — Rated 10 out of 10 by Kesiah Jackson Zerorez Raleigh/Durham
What do you like about our products and services?

The team member who clean was courteous, advertised on behalf of your company, let me know additional things. He deserves kudos

Report a concern   June 21, 2021 — Rated 10 out of 10 by Susan Urdahl Zerorez Raleigh/Durham
What do you like about our products and services?

Zerorez kept me up apprised of any changes in the schedule and the Technician contacted me about 25 minutes before arriving. The Technician was professional, friendly and completed the work efficiently and to my satisfaction. I would highly recommend Zerorez. Sue

Report a concern   June 21, 2021 — Rated 10 out of 10 by Helen Wiklund Zerorez Raleigh/Durham
What do you like about our products and services?

The staff is professional and does a good job and listens to the customer.

Report a concern   June 21, 2021 — Rated 9 out of 10 by J.S. Zerorez Raleigh/Durham
What do you like about our products and services?

GOOD JOB NICE TECH

Report a concern   June 20, 2021 — Rated 10 out of 10 by Debbie Mitchell Zerorez Raleigh/Durham
What do you like about our products and services?

Ali was on time and very professional. He did a great job and didn’t take a long time. He was even very kind to my dog.

Report a concern   June 20, 2021 — Rated 10 out of 10 by K.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Our tcnician was very professional, friendly and did a great job.

Report a concern   June 20, 2021 — Rated 10 out of 10 by C.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Non toxity, reliable, knowledgeable. Please be careful where water is dumped. It killed off a section of garden adjacent to driveway.

Report a concern   June 20, 2021 — Rated 10 out of 10 by Kamal Das Zerorez Raleigh/Durham
What do you like about our products and services?

prompt service, honest responses to my questions, and reasonable charge.

Report a concern   June 20, 2021 — Rated 10 out of 10 by J.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Great crew. Did a very good job cleaning our carpet.

Report a concern   June 20, 2021 — Rated 10 out of 10 by C.H. Zerorez Raleigh/Durham
What do you like about our products and services?

The gentleman that came to my house was great he explained everything and was 100% respectful

Report a concern   June 20, 2021 — Rated 10 out of 10 by M.L. Zerorez Raleigh/Durham
What do you like about our products and services?

Raymond was very professional, informative and knowledgeable. He was on time, made suggestions regarding carpet and furniture care.


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