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Client Testimonials
First I enjoyed the person that was doing the cleaning.His attitude was friendly and he was very efficient in his work. He helped move some of the heavier pieces of furniture so as to get as much rug done as possible. The Zerorez cleaning action made the rug look very good when finished and others commented on it to that effect. It really did not take long and the drying time seemed minimal. There was no odor of any kind. Thank you I will be using this service again, and recommending it to others that need the various services that you offer.
the service provided by your employee was great and prompt. he seemed to do a from my standpoint a quick but efficient job in the area asked of him.
seemed to take bad stains out of worn out carpet.
The technician, Jon, was very professional. Jon called to let me know that traffic was going to be an issue that morning on the Interstate bridge and would be running 15 - 20 minutes late. Jon assessed the carpets to be cleaned and then got down to business rigging hoses,spraying the citrus based solution and raking it in to ensure optimum performance. I like the idea that the citrus solution cleans but will not leave a residue as does the competitors. Great Job.
They did a overall good job.
Very helpful to move furniture. Very considerate. Timely. Honest.
All of the stains were removed. The service was prompt and professional.
very professional quick and clean.
Very thorough and flexible.
I like it that you don't use detergents on the carpets. My carpets were clean, clean, clean. The spots that had reappeared after a previous cleaning from another company, (the spots were cleaned up but then they had reappeared, collecting dirt). Now they are gone from using Zerorez.
My tile in the hallway had a good cleaning also, and I loved the fact that John sealed the grout also. I would have never made the progress on sealing the grouts, so I thank you for offering that service.
The tech did a great job. He was very knowledgeable and friendly. The results were immediately apparent, and I felt like it was money well spent.
Easy to schedule online, on time!!
It has been a couple of weeks and there are no signs of the huge pet stains coming back! I am so very pleased that after 15 years of never having our carpets professionally cleaned, they look almost new!
Thank you so much.
Name removed
I like the idea of not using "soap" to clean the carpets. Finn was very nice, professional and did an awesome job cleaning my carpets.
driver was ahead of schedual but called first before coming over. was friendly and fast and didnt leave our carpet soaked like some other places have. results were outstanding even with all the little pee spots our puppies left,and the cat had left its lunch in a couple spots; that was gone and old food spills that had stained were gone. good job
No residue, nothing to trap more dirt in. Ease of booking appointments. Politeness of the workers.
Jeremy was very good. I recommended your service to my neighbor.
The technician was very professional and our carpets look great!
I did not have to do the work!!!! Floors look beautiful.
John was thorough with our carpet cleaning and gave us good advice regarding care of our carpets; he was careful to protect all corners and furniture from hoses and the machine and kindly moved some objects and then put them back.
It's only been 2 days; so far I am very satisfied; have had problems in the past with high traffic use area, so, hopefully, with the zero residue (and the protective coat he put on)
the area will stay clean longer.
It was not very wet when he was done. The carpet was soft not crunchy when it dried. It seemed to lift the pile of the carpet. It looks great!!!!
Efficient, the process used, no pressure to add additional services.
really appreciated the time the tech took to explain things to me, regarding the pet stains on my carpets. he did an excellent job to get them as clean as possible, and they look great!
The fact that you don't use shampoos, because I had heard years ago that shampoos would act like a magnet, attracting dirt. Also I noticed that acompany that had shampooed the carpet here before had not rinsed the carpet after putting on heavy amounts of shampoo. As a result the carpet felt sticky,and stiff. My carpet after having been shampooed by Zerorez, is soft, and it feels clean.
What I liked about the product was the process of using the 'empowered water' rather than a chemical process to clean the carpet. There was no residual odor as I have noticed with other cleaning processes. Noticeable was that none of the stains which sometime reappear with tradtional cleanings, reappeared when the carpet dried. It seemed to me that, perhaps, without the chemicals to coat the carpet fiber, the carpets appeared to completely dry in about two hours as opposed to a longer time with conventional cleanings. As an additional service I asked Stacy to make a preliminary 'swipe' on the kitchen linoleum. I was stunned (as well as embarrassed) by the result. Stacy graciously agreed to take the time to clean the linoleum right then and forego the need to make a second appointment. Comparable in cost, future carpet/linoleum cleaning will be with ZEROREZ. So pleased!
Jon was great! He got some very touch pet stains out of the carpet. He took the time to clean our sofa and recliner so well that they look brand new! I appreciated his positive attitude and hard work. We'll never go to another company, that's for sure!
Fast, efficient, affordable and friendly.
i appreciated the friendliness and knowledge of the provider. he offered extra services but was not pushy. the carpets are the cleanest they've been since they were installed 20 years ago. i realize that my do it yourself cleaner was not getting the job done.
My carpet was in pretty bad shape wasn't expecting to much result. He did a great job I'm happy with the service.
The technician was great. He was professional and very hard working. I was very pleased with the results after the carpet cleaning. I also liked having one company do both the carpet cleaning and the duct cleaning as it was more cost effective and simplified the process.