Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   June 30, 2016 — Rated 10 out of 10 by D.M. Zerorez Portland
What do you like about our products and services?

I like that there is no chemical smell.
this is the 2nd time we have used Zerorez,and your employees have been very knowledgeable
about your company and product.

Report a concern   June 29, 2016 — Rated 10 out of 10 by Taylor-Weber Anthony Zerorez Portland
What do you like about our products and services?

Clean feel to the carpet without the crusty finish. It's quick, easy, and the service is great.

Report a concern   June 29, 2016 — Rated 10 out of 10 by Pam Yokubaitis Zerorez Portland
What do you like about our products and services?

WE HIGHLY RECOMMEND ZEROREZ AND WILL USE THEM AGAIN! We have 16 year old WHITE carpets that had been professionally cleaned only once before, but brown stains remained after they did a second cleaning. We decided to try Zerorez because we have a dog and Zerorez doesn't use toxic chemicals.

Our white carpets looked immaculate after our deep cleaning, however, brown stains surfaced in the exceptionally dirty spots after drying. Zerorez promptly came out to determine the problem and then surface cleaned our carpet. It again looked immaculate after the surface cleaning, but the exceptionally dirty problem areas had lightened when dried, but were still visible. Since Jon told me to call if this second cleaning wasn't better, I did report that the carpet still wasn't 100% clean. John was determined to make us happy customers, so he came out a third time and used a topical oxidation product on our problem areas, and the stains are now GONE.

We were so impressed with Zerorez's customer service attitude to make us happy, and the effectiveness of their natural products. White carpets are the hardest to clean, and Zerorez exceeded our expectations by treating us as if it was their own home they were cleaning. We understand some people might think carpet cleaning should be done right the first time, and that a lot of people don't have time for multiple cleanings. However, sometimes different approaches or products are necessary, as in this case. Their products and service truly impressed us for a very reasonable price, and for the first time all our carpet stains are gone! THANK YOU ZEROREZ!
M and P in West Linn, OR

Report a concern   June 29, 2016 — Rated 9 out of 10 by A.W. Zerorez Portland
What do you like about our products and services?

You stand behind your service and make things right and with a smile. Thank you!

Report a concern   June 29, 2016 — Rated 10 out of 10 by Chris Kannier Zerorez Portland
What do you like about our products and services?

My carpet smells clean and fresh and is very soft,other types of cleaners left it feeling sticky and rough. I have already recommended your company to 4 people and it was only cleaned last evening.
Thank you!

Report a concern   June 29, 2016 — Rated 10 out of 10 by C.S. Zerorez Portland
What do you like about our products and services?

All natural and do not use chemicals, affordable

Report a concern   June 29, 2016 — Rated 10 out of 10 by L.M. Zerorez Portland
What do you like about our products and services?

We have old carpets and your product did an amazing job!

Report a concern   June 29, 2016 — Rated 10 out of 10 by Bill Dowdall Zerorez Portland
What do you like about our products and services?

The carpet is soft and dries quickly after service.

Report a concern   June 29, 2016 — Rated 10 out of 10 by L.M. Zerorez Portland
What do you like about our products and services?

Environmental aspect, friendly, efficient service and clean carpets!

Report a concern   June 29, 2016 — Rated 9 out of 10 by J.A. Zerorez Portland
What do you like about our products and services?

Both Amanda and Audric were very professional and personable in representing your company.
Please correct the spelling of our last name: Last name removed. Thank you.

Also, I believe Audric left his sunglasses on the room divider at our entryway. Thank you.

Report a concern   June 28, 2016 — Rated 10 out of 10 by Betty Cook Zerorez Portland
What do you like about our products and services?

Fast drying. Very clean carpet. Good service.

Report a concern   June 28, 2016 — Rated 10 out of 10 by G.B. Zerorez Portland
What do you like about our products and services?

Technician was prompt and very efficient.

Report a concern   June 28, 2016 — Rated 10 out of 10 by Dennis & Debbie Hall Zerorez Portland
What do you like about our products and services?

You always do a great job. Thanks

Report a concern   June 27, 2016 — Rated 10 out of 10 by A.W. Zerorez Portland
What do you like about our products and services?

Very clear estimate and walk through process, technician was professional and thorough.

Report a concern   June 27, 2016 — Rated 10 out of 10 by G.M. Zerorez Portland
What do you like about our products and services?

Josiah was very good; polite, friendly, and professional. I thought our carpets looked very clean. The tile was a transformation! He was honest about certain spots he couldn't get out, and let me know up front, but he tried many things for those spots.
Thank you.

Report a concern   June 27, 2016 — Rated 9 out of 10 by Joan Rasmussen Zerorez Portland
What do you like about our products and services?

Great service tech's, nice friendly - great product/carpets smell fresh and not like chemicals- no spill is too tough - and realistic expectations (ie things like bleach that wont clean out)- pet stains that ARE significant- and YES you can save the other dirty carpets in my house... great honest feedback.

Report a concern   June 27, 2016 — Rated 10 out of 10 by G.D. Zerorez Portland
What do you like about our products and services?

The technician was prompt (yay 8am) and he was very professional and polite. The carpet wasn't that dirty but he did an excellent job in cleaning and my carpet the next day felt very clean and looked great.

Report a concern   June 27, 2016 — Rated 10 out of 10 by Norma Patterson Zerorez Portland
What do you like about our products and services?

The carpets looked and felt great with a pleasant scent. There were no monetary surprises and the young man who did the cleaning was very pleasant and courteous.

Report a concern   June 27, 2016 — Rated 10 out of 10 by Jean Tankersley Zerorez Portland
What do you like about our products and services?

The stains came out and 10 year old carpet looks great. Josiah, the technician was very professional.

Report a concern   June 26, 2016 — Rated 10 out of 10 by K.R. Zerorez Portland
What do you like about our products and services?

No reside and carpets look and smell and feel SO clean!

Report a concern   June 26, 2016 — Rated 9 out of 10 by B.J. Zerorez Portland
What do you like about our products and services?

Good cleaning with no chemicals..

Report a concern   June 26, 2016 — Rated 10 out of 10 by T.B. Zerorez Portland
What do you like about our products and services?

Our carpets look amazing! Dried fast and our tech was awesome! He was very friendly very knowledgeable and knew exactly what needed to be done to remove our stains. I would recommend you to everyone I know best service ever!!! Thank you

Report a concern   June 26, 2016 — Rated 10 out of 10 by B.S. Zerorez Portland
What do you like about our products and services?

Your service rep was very efficient and did a great job on my sofa . However when I called to book the service your phone rep told me the sofa would dry in a few hours . The sofa did not dry overnight and was well into late afternoon the next day before we could sit on it. Lucky for us it was a nice sunny day and we were able to put cushions outside to dry. Overall very satisfied with end result

Report a concern   June 26, 2016 — Rated 10 out of 10 by Joy Stewart Zerorez Portland
What do you like about our products and services?

The service was great. The technician did a great job. we were very pleased with the
carpet cleaning.

Report a concern   June 25, 2016 — Rated 10 out of 10 by M.C. Zerorez Portland
What do you like about our products and services?

Scheduling online, phone call when the tech is on his way, join find quickly and thoroughly.

Report a concern   June 24, 2016 — Rated 10 out of 10 by Pamela Weber Zerorez Portland
What do you like about our products and services?

My carpets had not been cleaned in 5 1/2 years and Glenn did such a great job. He even got out a spot in a corner where our dog and been sick that was orange colored and we had scrubbed it many times and couldn't get the color out. Sure enough it all came out and our carpets look great. I was happy to have them also put treatment I think they called it a protectant to resist stains. Glen was very thorough and explained everything well before starting.

Report a concern   June 24, 2016 — Rated 9 out of 10 by J.E. Zerorez Portland
What do you like about our products and services?

Technician was very communicative about the process and was very cautious in move about our home. Product used seemed to be very good and didn't have a lasting smell.

Report a concern   June 24, 2016 — Rated 10 out of 10 by M.R. Zerorez Portland
What do you like about our products and services?

Ease of making an appointment. Flexible schedule, 3 - 7 time frame. Technician provided a walk through before cleaning, and after cleaning stating when to move furniture back in place. Carpet is clean and fresh, looks brand new!

Report a concern   June 24, 2016 — Rated 10 out of 10 by P.C. Zerorez Portland
What do you like about our products and services?

Carpet feels & looks really clean.

Report a concern   June 24, 2016 — Rated 10 out of 10 by F.B. Zerorez Portland
What do you like about our products and services?

Great people to work with!


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