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Client Testimonials
Thank you so much, the tech were wonderful and the customer service was also friendly and helpful.
The tech who came out was amazing. He was first of all, super informative, gave great explanations of services etc. He was so professional. Zerorez is fortunate to have such an amazing associate.
The guy was very nice and explained everything. Definitely will use again 😁
Your cleaning reps are knowledgeable, friendly, and courteous. My carpets are much improved in appearance and feel. They were efficient and finished well within my time needs.
Twas a pleasure to meet Joel and Ailee
Friendly service
Great job done well and quickly !
Our tech was courteous, friendly and worked quickly but thoroughly. Our carpets are cleaner than they were.
An improvement would be when you advertise your certain number of rooms for a special price to disclose the price only includes basic carpet cleaning, not deep cleaning. That anything above and beyond would be charged per spot, not per room (like pet soiled areas, stains, etc.).
We like the products that are used on our carpets and furniture. Also, the technician that we had this time did a great job and we hope to have him again!
Excellent services. Products doesn't have a strong smell
The team who was here yesterday 9/28/21 was fabulous as all your technicians are!
Thank you so much!
Prompt courteous service. Rugs looks great
Zerorez is affordable, non-toxic, effective & efficient. You all did a great job from scheduling all the way up to completing the cleaning process and our carpets look awesome! We have 2 dogs and the treatment that helps address stains & odors from pets worked beautifully. This is the 2nd time we’ve used Zerorez for these services and we plan to use you all again next year.
Great customer service . Extremely polite staff . Efficient . Good product.
fast easy online resevation. friendly experienced technicians. great value
the tek geo was awsome
My carpets are very soft.
The attendant are cordial, respectful of my home and very detailed in the execution of their duty. The carpets are thoroughly clean and dried with minimal effort.
Excellent cleaning at a good price.
Showed up on time, very pleasant and safe.
Fast , efficient, on time, respectful.
They were timely, communicative, flexible and thorough. Unfortunately there are still some faint stains in my living room carpet but honestly I think it was just too far gone to be 100% fixed. All other rooms look great and it feels good to know my home is cleaner/healthier in general. Thanks Zerorez. Would recommend!!
Always do a really good job.
Professional courteous friendly personable
Efficient, timely service. Technician called attention to spots needing extra care and talked about the solution. I like the carpets when they are done.
The gentleman was very professional
Listen to my instructions about the carpet
A very personable young man
I would differently ask for him again
Reinel is a terrific representative. He was professional from the initial call providing a heads up that he was on his way and throughout the whole cleaning process. I appreciate the explanations he gave which prove that perceived value is created through transparency. in my opinion you deliver a superior product when the service is compared to other companies we've used in the past. The carpets look great and they feel clean and refreshed under our feet.
I like that the service techs are well trained and professional.
I like that they inspect the entire area before they start cleaning
I like that they include a pleasent citrus deodorizer when they clean the carpets
I like that they do not soak the carpets with water when they clean
I like that they do not use harsh chemicals or detergents when they clean
I like that they rake the carpet and restore the carpet to it's natural state
I like that they are not in a hurry and make sure the job is well done and to the customer's satisfaction
i like that they don't ask for payment until they are done and everything is clean
I like the way the carpet feels after it dries
I like the way the carpet smells after it has been clean
I like the way this company does business
We had a great experience! The technician was friendly, informative, and made the process super easy.
No harmful chemicals for us or our pets. The front desk and technician were wonderful
Always prompt, thorough, courteous
Thanks so much, Nick is awesome, very kind and respectful. Every chance I get I recommend Zerorez. Great service. This is my third time using your service. Again. THANK YOU. Zerorez and especially Nick.