Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85054 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 23, 2011 — Rated 8 out of 10 by T.W. Zerorez Phoenix
What could we do to improve?

Our technician was awesome. Very friendly and did an excellent job. The price was higher than our past service from Sears so perhaps the pricing could be improved.

Report a concern   January 23, 2011 — Rated 10 out of 10 by I.G. Zerorez Phoenix
What do you like about our products and services?

Your service was excellent and the man you sent was very knowlegeable about your product. He did an excellent job.

Report a concern   January 23, 2011 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

wonderful service' Jon was efficient and very polite.

Report a concern   January 23, 2011 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Our carpets were pretty dirty and they looked soooo much better! Also, the professionalism.

Report a concern   January 23, 2011 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Receptionist did a great job. The rug looked wonderful On time service. I would recommend you to others in Leisure World.

First name removed

Report a concern   January 23, 2011 — Rated 10 out of 10 by L.N. Zerorez Phoenix
What do you like about our products and services?

Friendly and knowlegeable people and very happy with our nice clean carpets

Report a concern   January 23, 2011 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

The service rep was very professional and friendly. My carpet looks great, better than any other cleaning company has done.

Report a concern   January 22, 2011 — Rated 9 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Showed up on time, service was quick but thorough, carpets looked great afterwards.

Report a concern   January 22, 2011 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

Nice friendy service...got all our stains out!

Report a concern   January 21, 2011 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

My 10 year off-white carpets looked almost new after being cleaned ... good job! I've already recommended ZeroRez to a several friends.

Report a concern   January 21, 2011 — Rated 9 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Carpets are well cleaned, not sticky. Friendly, helpful personnal. Equipment is modern and efficient, including fans to dry the carpet. We had Derek who did a fine job.

Report a concern   January 21, 2011 — Rated 9 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

My friend Jim Mollica referred you to me. Can you credit me $25.00 on my past service? I mentioned his name when I called in initially.

Report a concern   January 21, 2011 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the service tech, Jon Snider. He patiently answered my questions. Advised as to what to expect. Completed the job to my satisfaction. To my surprise you bring your own water and take the gray water with you. I had anticipated the discard to be placed into my plumbing and it was not. That was a plus not having to clean my sink or tub after carpet cleaning gray water disposal. I have already recommended your company and will continue to do so. Thank You.

Report a concern   January 20, 2011 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Our carpets are old and they were very dirty. Zerorez has made them look nearly new. It even took up some black mold from an old undetected water leak. Terrific product, terrific service.

Report a concern   January 20, 2011 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

The process removed the bad spots beautifully.
Derek Guthrie is an asset to your company. Very pleasant, neat and an extremely hard worker.
Eleanor & Wes Last name removed

Report a concern   January 20, 2011 — Rated 10 out of 10 by E.O. Zerorez Phoenix
What do you like about our products and services?

Your products appeaar so far to have done a veary good job.

Cody was your representative and he was outstanding. Worked hard, showed us some additional suggestions of product and we purchased those as well. From a special of $129,he increased the service to $400.

We had your service aabout 2 or 3 yeasrs ago and weren't really impressed with the outcome, but deacided to give you another try and awe're glad we did.
Wwe have already called several of our friends who I'm sure wil be calling you and requesting Cody to do the service when theyo are readyl.

Report a concern   January 19, 2011 — Rated 9 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

professional service, professional appearance, fully explained the expected results, arrived on time, job well done.

Report a concern   January 19, 2011 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

The products are enviro-friendly; your service is reliable and personnel are on time, efficient and friendly.

Report a concern   January 19, 2011 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

I like the smell of the product and efficiency. It dried quicker than I thought it would and carpets were bright and bouncy. They feel and smell cleaner than ever. Thank you

Report a concern   January 19, 2011 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The concept of extracting dirt, not just pushing it around.

Report a concern   January 19, 2011 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Technician phoned to give a notification of estimated time of arrival and prompt. He was friendly and knowlegeable. The carpets come clean and smelling refreshed. Dries quickly. As a repeat customer, I will continue to recommend Zerorez.

Report a concern   January 19, 2011 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Your representative was friendly, fast and courteous. The floors looked great after his work and I will definately use zerorez again.

Report a concern   January 19, 2011 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

I had my carpets cleaned, and last week you had a special on KFYI for $149...today I hear Barry say you have a special for $129...a day following my cleaning. Do I get a refund?

Anyway, you guy really do great work!!
Name removed
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Email address removed

Report a concern   January 19, 2011 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

I was pleased with the fact that no soap or detergents are used in cleaning.

Report a concern   January 18, 2011 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

helpfullness of Jon, and explanation of what was going to happen as a result of his efforts to clean our carpets. Really was impressed by his knowledge and expertise.

Report a concern   January 18, 2011 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

The removal of the dirt. No crunching after carpet is dry. Very efficient and courteous individual who cleaned the carpets. Very concerned about the furniture that couldn't be moved. Great attitude.

Report a concern   January 18, 2011 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

thoroughness and no residew

Report a concern   January 18, 2011 — Rated 10 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

Mason was terrific...exceptional service!!

Report a concern   January 18, 2011 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Zerorez has always done a great job at keeping our carpets clean and protected. We use them for both our Phoenix and Scottsdale houses; they are always professional, happy, and easy to work with. thanks!

Report a concern   January 18, 2011 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

everything was wonerful except he forgot to leave plastic for under furniture and I never received invoice online


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