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based on 84382 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your email is very COMBATIVE. It sets the homeowner into a defensive posture. I was ready to tell the tech to leave after reading the email. It turns out the price quoted was correct. However, it appeared that they were TRYING to find ways to INCREASE the charges.
very helpful and polite serviceman. He did a great job!
Price was a little higher than competitors.
Brian did an outstanding job at our home.
Your technicians are very knowledgeable and friendly. Both times we have used your company we were extremely pleased with the results! You live up to your promises--how wonderful!
because of my schedule, I had to move my appointment twice, the phone reps were polite and courteous. when the rep showed up at my house, he was professional, polite and cleanly dressed. I explained to the rep that I only had one room to clean because furniture was being deliver the following weekend, he replied "I feel bad for charging you the minimum ($150) just to clean one room so he offered to clean my office as well, did an excellent job, even removing a stain that a previous cleaning company couldn't get out. HIGHLY RECOMMEND!
Your technician did a good job and I like your method of using low Ph water instead of heavy chemicals. The carpet stays clean longer.
Friendly, on time, good result
the up charges are high, doing area rugs was expensive.
Your promptness, very cordial and efficient service tech, and clean carpert!!
estoy muy contenta con los resultados de los cerbicios de la compania Zerorez mi alfombra quedo muy limpia y se seco en un par de horas y el tecnico muy hagradabla y professional. 100% lo recomiendo
The way the carpets were cleaned with little or no water and the Techs knew exacltey how to do their job and very nice.
Respectful, professional carpet cleaners. Great job. Plan on referring to family and friends.
My carpet wasn't crunchy when it dried.
Carpet where dirty water was drawn to edge is black and it has only been a week
Technician who works hard and tries hard to please customer. Good work and good results.
I like that Zerorez does not use any chemicals and there is no bad smell. And I like the professionalism from the first call until the job is done!
Whatever you do to clean and keep our carpet clean, it works! Just recommended you today to a dear friend, Mrs. Fish, and she said when they're ready they will call!
No residue or bad wet smelling carpets
Every was just fine.
Friendly and professional employees and great, clean surfaces, carpet drys quickly without residue
I am impressed with the service and quality but would hesitate to recommend because of the high cost.
Clean soft carpet, not too wet, courteous professional technician
Reliable, clean and neat technicians come to the house and they are very courteous in all ways. The job is done & I feel like it is the best way to clean carpets because I have tried other types of cleaning and they do not work.
Casey was very professional, and did a wonderful job cleaning our carpets. A little thing, we had just had our home's interior painted the week before and I was concerned about the hoses damaging the newly painted corners and trim --- and then Casey came in with the corner protectors which he placed on all the exposed areas -- I was impressed! Thank you!
The guy that came out Jeremy was super nice and informative. Very pleased with him.
Not leave piles of white stuff from your equipment in my driveway.
Everyone I talked at Zerorez was very professional and courteous, especially Tyler, the technician who performed the carpet/tile cleaning in my home. Tyler explained the process of cleaning carpet without leaving "dirt attracting residue" behind. He also informed me that he could seal the carpet fibers and tile grout so they would resist staining from spills or accidents. He also let me try out a bottle of the cleaning solution on my windows, and I was amazed when there weren't any streaks left behind! :) Tyler didn't pressure me to purchase these services/products, but I couldn't resist... I was and AM very impressed with the results so far! Erin F. - Phoenix, AZ
Andrew --your tech --was very polite and professional -- we also are fans of the Barry Young Radio show on KFYI _AM __ that's where we heard about you all.
We got a picture of THE BARRY Truck --and are emailing it to the Radio program.
The technician that came out was very knowledgeable, nice to look at too (said my granddaughter) and was very friendly. After completing the work he asked me to check his work and he answered all my questions about your product. I especially liked the fact that there was no odor and our carpets are so soft now. I would recommend your services to anyone and everyone. Thank you. Name removed