Client Testimonials

On time, efficient, quick. Very professional.

Not leaving the residue

The technician was efficient, friendly, and professional. My only issue is the marks left on my baseboards by the cleaner head. Normally this wouldn’t be an issue. Due to the fact I’m selling my house I have to go around and fix the baseboards that were marred.

Cleaning product less harsh and not "perfumey"

Knowledgeable, efficient crew.

Less product pushing would be good.

Our service technician, Daryl, was amazing! He deserves a raise! We had a trouble spot and he explained all the options, helped us come up with the right solution and we are very happy with the results. Daryl did a great job in all of our rooms, was respectful and friendly.
Thank you Zerorez and you have some amazing techs out there.

Hanna Bratland
Bethel

Friendly and hardworking techs

The individual who picked up our rug was professional and courteous. Overall, it was easy and I know they will do a nice job with the cleaning of the rug.

Love my carpet cleaning. Very polite and efficient young cleaner. Very attentive to my things. The cleaning product that was used was like magic. The price was very reasonable. Thank you for doing such a wonderful job. I will use them again definitely.

Always on time and they go right to work. David did a great job

Great customer service!

Everything

Your man did a wonderful job. Where I was disappointed & surprised, is I called and made appointment. I was quoted 3 room special, I have 3 rooms. I was not asked about square foootage, if I had been I would of given it. When your cleaner came he up charged me from 3 rooms based on square footage and said he had to charge me for 5 rooms. I accepted because I had a sump pump failure, I had dealt with service master, man to fix/ clean up after Service Master and the last step to getting my basement back in order was you guys. So I paid the new increased fare, but I do believe it should have been quoted up front. This has all been very costly I had called several carpet cleaners, your price was good and I have used Zero in the past so I know quality of work. Just disappointed in UP charge / felt shady.

I like the ease of scheduling, the warranty on the work, and the "clean" cleaning process.

It was odd that Zerorez sent two different trucks/techs out as separate appointments to clean each unit of my duplex when it was scheduled as a back-to-back job.

Friendly!!

I was very impressed with the service I received from Damon. He was extremely professional and very knowledgeable of your company and your products. I will use Zerorez again as the need arises and would have him come to my home again.
I have been in the customer service industry for 40+ years and I have high expectations. Damon met and exceeded my expectations.
I hope my comments will be forwarded to Damon as I believe it is important to pass along the positive feedback. Most often, people hear negative feedback when they should hear the positive. It creates a desire to continue to do their job well.

Your team did an amazing job of understanding our concerns. They worked very hard to take mechanical grease stains out of our carpets and were successful. They explained what they were going to do and talked us through additional services that they thought would lead to a better result before they started. All around job well done.

Arrived on time. Clear explanation of services.
Did a fabulous cleaning job.

Fast and efficient. On time. Very accommodating.

Such friendly people who came to our home. We needed a little extra work on a couple of bad stains. Came right out and worked very hard to make it better. Did a fine job, looks great. Thanks so much.

Quick and effective service.

Our clean carpet afterwards!

The scent is fresh, and does not stay, Reginald was delightful, very polite and a hard worker, did a very nice job.
I would recommend Zeroez to my friends.

Great service!

The technician was friendly and efficient. He did a great job!

They do a great job, and I especially like it that they don't leave the carpets as wet as other companies. It's nice to be able to walk on them after just a few hours.

Techs are always friendly and knowledgable

I did text you to say Nate was very pleasant & hardworking. The results were great. The sofa looked like new as did the apartment carpet.
The heavily used long stair carpet to the apt .
looked very fresh as did the bathroom tile & kitchen linoleum I was truly impressed with the product & the service.
Thank you, Name removed.

The whole service was great. My carpet looks brand new

Professional, friendly staff and very prompt

Punctual. Did a great job on my house. Nice, friendly guys! Would definitely recommend them to others.