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based on 34865 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are friendly and efficient and make you feel "okay" with them being in your home. Arrived on time and was very helpful about cleaning our oriental carpet in the future.
The product did an excellent job of cleaning my carpets. the service was courteous and professional.
The person arrived on time and took extra care to address all my clewanig questions and concerns,
You guys are professional and accurate. There's no BS and your prices are fair.
Great cleaning and great personell
My carpets stay cleaner longer.
Peompt Clean - Fair
The service rep was very good. He did an outstanding job. But our carpets remained wet for three days. I hosted a party for a bride, on third day. The night before needed to rent high powered fans and heaters to dry the carpet. Spots came back before it dried. That may be my carpet, so can't be held against your company.
I have left a message with this client and will resolve the issues.
Friendly tech and no "up selling" the price is what your told.
You alway do a great job in cleaning my carpets
I called earlier today as I have a couple of spots that need to be redone and I needed to set an appointment for someone to come and take care of another problem. Your telephone receptionist was very thorough and responded pleasantly and was able to set me an appointment that was convenient.
I love that you are chemical free in cleaning and that the people that work for you are very professional.
This time I had Dennis Kennedy as my technician and not only was he extremely personable - but he answered questions that I had regarding spotting as well as a few others. He was VERY thorough and so nice. It was a pleasure to have him in my home and he treated my carpet with expert care.
EXACTLY what I have come to love about Zerorez!
I like not having soap left in the carpet. I like the feel of the carpet when you are done. I have dealt with two different technicians and both were very proffessional. Each did all they could to make sure I was happy with the finished product. Mauricio and Albert.
On time,Excellent work, professional, neat
The tech did a good job - can't ask for more.
I am amazed at the way Zerorez can get out carpet and tile stains that no other person or product can eliminate. Thank you so much!
Love them and will never use any other method of cleaning my carpets or floors! Brian was great very professinal, clean cut and friendly!
My carpet looks good. The gentleman who cleaned the carpets was very respectful
On time, everything was clearly explained, the Technician did a super job on a very old carpet. The tile flooring came out much better than I expected.
Ya do what ya say
I think my carpet stays cleaner longer.
Your service is consistantly very good. We can rely on getting the same high quality of service every time. We ask for Robert each time because we know that he is the best in the
business and he knows our home and what we need. We have a new puppy and Robert is a genius at getting the "puppy" stains out of the carpet.
Liz Anderson
Very satisfied with the cleaning. Nice people. Always on time
Very professional and carpet looked great. Glad it's non-toxic.
We were very happy with David Valencia, our technician. He did a wonderful, thorough job and was prompt and friendly. We would definitely request him again! He was very neat & cleaned up perfectly. Great job!!!
Low residue after treatment.
Good cleaning job, but was told by the tech he would write a report and submit with my receipt noting his observations associated with our below the kitchen tile missing concrete foundation caused by a broken water pipe.
We received the receipt via email with no comments as promised by the tech.
Arrived on-time; there was no mess; Robert was very professional; the results were fantastic!!
The service was very efficient and the result was excellent. Thanks Zerorez
I Just had my sofa cleaned - after my daughter vomited on it- when I spoke with the person that came over he was very confident that he could get the smell out- I asked what my next step would be if the smell didnt come out and he thought that would not happen- the the cushions most affected still have an ordor and the the most affeected sofa cushion has a diffent texture than the rest and there are lines running all down it- also my ottoman was cleaned and there are lines running down my microfiber ottoman that I have been trying to get out that are not comming out- I dont undertsand microfiber is a pretty durable fabric -if this happend what happens on more delicate fabrics?
The Tech will be going back out to fix the problems.

The product used is very good and the technician was very good, as well. He is a credit to the company. I will use Zerorez again!