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based on 34865 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Workers have a pride in what they do for their customers. We had tar stains on our rug from our dog .We thought that we would have get new carpet .Robert came out and got every bit of tar out of our carpet !! It was amazing. !!!
Thank you so much for saving our carpet !
The company owner was extraordinarily helpful in figuring out how best to access my home and clean my carpets. When a glitch occurred with the equipment, he made very generous arrangements to make up for the disruption to my schedule. The representative who followed up the following day did a superb job in cleaning not only my wall to wall Berber carpeting but smaller area rungs as well. I am extremely pleased with Zerorez.
Quick drying and gets al of the soil out of the carpet
Excellent service by knowledgeable professionals.
Technician Robert did a fantastic job.
Thanks again.
very clean
Things worked as advertised. Robert did a great job!
Jose was so professional and I am in love with the carpet once again. Plan to have him out now every 6 months.
Fresh smelling, water only (no soap residue), professional and courteous technician.
This is a the best value I've EVER received for carpet cleaning. Honestly, I've never seen results like this! David is a pro: efficient, courteous, conscientious and proud of the work he does. We live in a small place and he spent an hour and a half making sure everything was perfect. I paid less last time....and the operator stayed less than 30 minutes and the results showed in a few days (not good). I highly recommend Zerorez and be sure to ask for David.
The service was done in professional manner. Thank you very much, I will refer your service to others.
The job is excellent, and, since I have newer carpet, I don't want any residues left in it.
Your techs are always on time, quick, and efficient.
Every service tech has been extremely helpful and trustworthy. Brian was here this time and he was extremely conscientious. The results of the Zerorez product are excellent. I will continue to be a customer.
I will say I was out of town prior to my appointment. The office staff called my home leaving a message that I requested a specific tech--which I did not--so how that instruction got attached to me on your computer I have no idea. The message told me I could not have that tech and would have to reschedule if I wanted him. The next day an irritated person left a message to tell me if I didn't return the call I would get whatever tech was on hand and not who I requested. Again, I did not request any particular anyone!!! Since I was out of town, I couldn't respond to the calls until I got home. Once home, I called immediately and explained the situation and all was well. However, if this was the first time I was doing business with your company I would think twice because if the office staff was cranky and mixed things up from the get go, I would wonder if I was going to have an equally unhappy and confused person in my house for a few hours working on my carpets adding on charges or something. Just saying, you asked for my opinion.
Performance of the product and serivce level of the technitians
It works amazing, no soap residue left behind. Your technician, Gil was so awesome. My tile floors and grout look as good as the day we put them in. So happy with everything and would recommend both Zerorez and Gil if you want excellence.
I wanted the 3 room special that I have received the last two years. This year I was told even though my area was very small in square footage I had to pay a much higher rate. I am not sure the 30 minutes to clean was worth the price.
I love the fact that there is no residue left on my carpet and it looks so great!!
Your technician was on time, courteous and did a beautiful job. Carpets look great!
Zerorez is fast, efficient and has quality personal. We appreciate the work you have done for us.
my service tech Gil took very good care of us and explained the whole process before starting. very good customer service
prompt and curteous workmen
I like the way you show up on time, answer questions, give good information,the fact that you respect our home - I liked everything about it. Sam is a wonderful face for your company.He's knowledgeable, polite, well informed, and did a great job on our carpet. I'll be using zerorez again - hopefully with Sam!
The ease and efficiency reagrding scheduling appointments, the email offers, the communication with the technician regarding arrival time, the end result!
One thing I had to mention to the technician during the process was to push the botton to recline the sofa, chair love seat to clean underneath. It would have been nice if the furniture would have been moved around for complete cleaning. This is my only negative.
Keith Almanza (believe that is his last name). He is incredibly professional, and so knowledgeable!
Would recommend him to anyone- simply the best!
I LOVE that you use chemical free products that a tuly work. My carpets looked magnificent and there were no chemical odors or residue. I will never use another carpet cleaning service again.
Everything looked so clean and fresh once he had completed the job. When I vacuumed 24 hours later, the carpet felt really clean, no sticky residue.
Larry Sanders is an allstar!
The results.
The service providers were AMAZING. IN particular, I have to note that Sam went above and beyond in his work with me to get the carpets and tile cleaned up. I cannot tell you how impressed I was with his work and his commitment to customer service.

They were friendly and informative. They came out quickly and explained what they were doing and why it would work.