based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had the best technician. Very informative and he did a great job
Products and services are exerlent
Lower prices. No "service fee" just include things in your prices. Don't tack on extra fees. If it's $33 for a service but no fee on top vs $29 for a service plus a fee that's just annoying.
On time. Friendly. But most of all, the carpet looks and feels great.
Dry time.
The products are pet friendly , leave no residue and leave the carpets fresh and comfortable
We had two sofas cleaned along with our family room rug. The sofas look brand new. The rug had several spots from dog"accidents" that kept returning from previous cleanings. The spots were completely removed and the rug looks great. ZeroRex guarantees the spots won't return. Juan, our service provider, was very knowledgeable and an interesting guy. We are very happy with our sofas and carpet and will tell our friends.
Love the fact you don't use chemicals.
Professional, efficient, great results and great customer service.
Your excellent service & technicians.
Your technician (Anthony) did everything he could do to get my old carpet as clean as possible. Including concentrating on the stubborn (extra dirty) areas and re-doing some spots. I couldn't have asked for more. Thanks
The technician was on time, friendly and worked fast.
Amazing clean carpets again! They dried quickly, look, and smell great! Thank you!
On time, professional, caring and did a great job!
They made our 16 year old carpets look new again.
very timely and professional associate who came to our home.
Excellent service
Polite, friendly and very professional
Called Zeroreo because my dog got sick on carpet, they got back to me right away and I made appointment for them to come out. Paul called when he was on his way and explained to me what he was going to do, I was very happy with the results.
He really did his job the way I wanted. My carpet is very cleaned.
Great service
The technician was SUPERB . . . polite, asked questions about our preferences, etc
Carpets look, smell and feel really clean. Have used services that cost a little less, but the clean can't compare. Helpful, friendly phone service and the job is done well. The rugs were done in late afternoon and by morning all were completely dry. Thank you.
To really rate you a 9 or 10 i should need to see the finished product. As far as Jacob, I would rate him a 9.
our rugs look almost like new. our technician Demetrius was very thorough in explaining what he was going to do and offered upgrades to us which were needed.
We look forward to having our tile cleaned as well as our ducts, when he returns
The before and after pictures of my carpet really showed the beauty of your cleaning services -- and with no soap or chemicals! I am signing your praises to all who will listen!
always looks great and it dries fast
My Carpet is 8 years old and I have had 44 foster children. I have never seen any one make old dirty carpet look like bran new. Your young man that did the work was a very nice person. Yes I am very pleased.
Jacobchanged my mi d about the quality of your service. My previou experience was not satisfactory and Jacob went out of his way to restore confidence in your quality of a finished product to be proud of. He is a keeper franchise owner!!! First name removed
Louis was great they both were great, and my carpets look brand new, I am thrilled with how well they turned out.
Carpets feel great, no crunchy feeling. Look great and team was professional